Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits :

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

ABOUT OUR AGENCY :

With 30 years in business, Ive built a team of four dedicated professionals who share my commitment to delivering exceptional service and trusted guidance to our customers. We go beyond selling policies our focus is on helping clients make informed decisions and choose the coverage that truly meets their needs.

We offer a range of benefits including paid licensing, a Simple IRA, flexible time off, bonuses, and commissions. I hold a degree in Economics and am actively involved in our community through organizations like the Collision Education Foundation, Akron Day in the Park, local food drives, and the Ephrata High School internship program.

Our beautiful office provides a welcoming and professional environment, with plenty of natural light and private offices for each team member. We take the time to educate and support our staff, offering valuable partnerships, training, and product knowledge to set them up for success. The average team member stays with us for 58 years, a reflection of the supportive and collaborative environment weve created. I often close the office to treat the team to lunch, and we work closely together to achieve our goals.

If youre passionate about helping others, eager to grow your career, and want to be part of a team that values professionalism, collaboration, and continuous learning, this could be the perfect place for you.

ROLE DESCRIPTION :

Christine Flomerfelt - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES :

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

REQUIREMENTS :

• Previous experience in a receptionist or customer service role preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

COMPENSATION :

Base salary of 40-45k + commission. Average commissions can amount an additional 15-40k+ annually.