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Senior Living Community Managers
Senior Living Community ManagersResort Lifestyle Communities • Cleveland, NC, US
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Senior Living Community Managers

Senior Living Community Managers

Resort Lifestyle Communities • Cleveland, NC, US
12 days ago
Job type
  • Full-time
Job description

We are Resort Lifestyle Communities, a family-owned company established over twenty years ago. We specialize in providing all-inclusive, independent, resort-style 55-and-over senior living Retirement Communities all across the nation. Our Home Office is based out of Lincoln, Nebraska and we are rapidly growing and expanding!

Resort Lifestyle Communities is seeking a dynamic couple or two-person team to lead and manage one of our Independent Living Retirement Communities. This role is strategically designed for a domestic couple or two-person team who will serve from the heart while living on-site providing management and leadership oversight of the Community. As the Community Managers you will achieve and maintain the Community's three primary goals : Happy Residents, Full Building Occupancy and On-Budget Operations. You will establish and maintain an employee focus of providing outstanding hospitality services for residents, their families and guests.

Qualifications :

  • You are a couple or two-person team with a calling to work with the senior population.
  • You are willing and able to relocate to one of our established communities where you will live on-site at the community and find joy in being a neighbor to the residents at the community in which you live and work.
  • You believe the two of you balance each other's experiences, strengths and weaknesses.
  • You have excellent public relations and marketing skills and the ability to successfully manage a retirement community including all aspects of operations.
  • You have proven experience in sales, with a track record of achieving and exceeding sales goals.
  • You have the experience and ability to manage a budget and interpret data from financial and performance reports and make good business decisions based on this information.
  • You both are proficient in the use of computers and various systems including, but not limited to : Microsoft Outlook, Word and Excel and the ability to quickly learn new systems.
  • You both have a passion to lead and possess previous experience hiring, training, coaching, and managing a team of 20+ employees.
  • You have a proven success in recruiting, organizing, training, evaluating and motivating a team.

Responsibilities :

  • Responsible for the ongoing growth and management of the Retirement Community, including all aspects of operations, sales management, budget, and Resident and Employee relations.
  • Respond to emergency calls from Residents and take appropriate action as needed.
  • Ensure the continuous operation of the Community and perform any staff duties necessary for coverage.
  • Establish and maintain an enriching and secure environment for the benefit of the Residents.
  • Supervise the Community's Leadership Team : Executive Chef, Sales Leader, Activities Director, Dining Room Supervisor, and Lead Concierge and team members to include Maintenance Technician, Sous Chef, Concierges, Servers, Kitchen Helpers, Housekeepers and Shuttle Bus Driver.
  • You will focus on the following initiatives : Occupancy, Budget, Community Relations, Resident Satisfaction, Emergency Response, Culinary and Dining, Resident Activities, Housekeeping, Maintenance, Transportation and overall operation of the community while being supported by a team in the field that specializes in each sector of the organization.
  • Benefits :

  • Compensation : The salary for this position is $120,000 a year per couple, along with many other great perks.
  • You will live in an apartment at the community (on-site living).
  • You can enjoy the delicious meals that are served by the Culinary and Dining Team.
  • As a valued Employee, you can get access to your earned income when you need it with OnDemand Pay.
  • You will have robust benefits to choose from and receive $1,220 ($610 each) per month from our company to apply towards any benefit(s) you select, including :
  • Health, Dental, and Vision Insurance
  • Life Insurance
  • Short Term and / or Long-Term Disability
  • Health Savings Account (HSA), Medical Flexible Spending Account (FSA), Dependent Care (FSA) and Lifestyle Spending Account (LSA).
  • Accident Insurance and Hospital Indemnity
  • Legal and Identity Theft Insurance
  • You will receive a 401(k) with a generous employer match.
  • You will be supported by a team in the field that specializes in each sector of the organization.
  • Interested in this Couples' position?

    You must both apply by filling out separate applications and our Talent Acquisition Team will be in touch soon!

    EOE / ADA

    urgent

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    Community Manager • Cleveland, NC, US

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