Data Entry Specialist

Job Title : Platform Specialist

Duration : 9 Months (Possible Extension)

Location : Williamsville, NY 14221 (Onsite)

Note :

• The Client is planning to relocate their office to

Buffalo, NY 14202 in April 2026.

Hours : Monday-Friday 8 : 30 AM – 5 : 30 PM with an hour of lunch break.

The candidate needs to complete a 1-minute typing test and share the screenshot of the result. The targeted typing speed is 40 WPM.

https : / / www.typingtest.com /

Job Description

The Platform Specialist will handle unique or complex transactions outside of the platform, as needed. This role is an established and productive individual contributor responsible for processing customer transactions and / or updating, correcting, or altering transactions as requested. This role may reside in any Go-to-Market organization.

The primary focus of this role is to address platform inquiries with speed and accuracy and perform to required service level agreements (SLAs). You will perform transactional functions to support business and associate team members' requests. Understands processes and solutions. Effectively resolve issues with accuracy, tact, and speed. Under moderate supervision, you perform transactional functions and order entry duties. You review and verify the accuracy of the request and transaction and complete the transaction accordingly while supporting platform adoption on Xvantage.

Key responsibilities

Knowledge and skills

Requirements