Restoration Project Manager

Job Description

Job Description

Benefits :

401(k)

Company car

Competitive salary

Health insurance

Paid time off

Training & development

Vision insurance

We offer :

• Salary PLUS commission

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

In this position, you will be making a difference for people each and every day! When customers are having their worst day, you can be their hero. Locally owned and operated leading disaster cleanup and restoration company in business in the Boston / North Shore area for over 32 years is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing mobile devices and proprietary software
• Negotiate customer and / or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities :

• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates

Position Requirements

• Valid drivers license
• At least 1 year of management and / or supervisory experience
• At least 3 years of industry experience
• IICRC certifications are preferred but not required

Skills / Physical Demands / Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push / pull / lift / carry objects
• Ability to work with / around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Each SERVPRO Franchise is Independently Owned and Operated.

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