Sales Engineer

Job Summary The Sales Engineer is responsible for driving sales of technical and industrial products by combining engineering knowledge with strong interpersonal and business skills. This role involves identifying customer needs, recommending suitable products or solutions, and providing technical support throughout the sales process. The Sales Engineer works closely with manufacturing, R&D, and marketing teams to ensure customer satisfaction and achieve sales targets. This role plays a pivotal part in the marketing, sales, customer service and business development required to promote and support the organization's products.

Responsibilities

• Meet / exceed territory sales quotas as established by the RSM and / or Director of Sales.
• Be proficient in BASE selling skills and implement to build strong customer relationships.
• Differentiate Phoenix Contact from other component vendors by building "partner" relationships with customers.
• Focus on the customer by averaging a minimum of 16 to 20 sales calls per week, with at least 50% to assigned accounts.
• Fully utilize Avenue as a communication, reporting, measurement and tracking tool to enhance productivity.
• Effectively communicate with the entire Phoenix Contact team, both verbally and written.
• Be proficient in and drive the use of all sales tools provided to support local markets.
• Consistently provide feedback to the field and Harrisburg regarding territory requirements as it relates to personnel, product and / or market requirements.
• Work closely with Harrisburg Marketing to aid in the development of field presentations and application notes.
• Active involvement in industry related associations.
• Proactively utilize all resources and sales tools to maximize productivity, responsiveness and customer delight.
• Continue personal development through an effective skill building program as determined by the RSM, Director of Sales, and / or the Harrisburg Training Department.
• Demonstrate technical competence on all products / solutions within area of focus.
• Provide forecasts and reports to RSM as required.
• Develop and implement effective sales plans across a geographic territory as defined by regional management.
• Independently and / or in conjunction with regional management, develop and implement effective Mutual Action Plans with assigned distributor locations.
• Work independently or in conjunction with regional management to plan, document, measure and grow assigned distributor locations.
• Deliver presentations and hands-on demonstrations of Phoenix Contact products, applications, and technology for the purpose of product sales.
• Where applicable, work with National Accounts Team and Harrisburg Marketing to implement global / national account strategies in order to achieve program objectives.
• Develop and maintain a working knowledge on all Phoenix Contact products / solutions.
• Qualify and follow-up on all leads within assigned territory and / or account portfolio.
• Follow-up on all quotations within assigned territory and / or account portfolio.
• Responsible for all sales related activities within assigned territory, with a focus on all control cabinet, machine mounted, and industrial networking solutions.
• Drive value-added / custom solutions within assigned account base, comprised primarily of industrial OEMs, local end users and project business.
• Become proficient on all control cabinet, machine mounted and industrial networking applications and our corresponding solutions, to the point of being considered a consultant by the market.

Qualifications

Essential Job Functions

Perks & Benefits

Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, bonus plan and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, auto allowance, life insurance, short & long-term disability, assistance, and more!

#LI-RD1

Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 x3490 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday - Friday or email HR@phoenixcontact.com.

Notice to Staffing Agencies, Placement Services, and Professional Recruiters :

Phoenix Contact has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Phoenix Contact employees directly in an attempt to present candidates. Phoenix Contact will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Phoenix Contact, including unsolicited resumes sent to a Phoenix Contact mailing address, fax machine or email address, directly to Phoenix Contact employees, or to Phoenix Contact's resume database will be considered Phoenix Contact property. Phoenix Contact will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Phoenix Contact will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Phoenix Contact will not pay a fee to any Recruiter that does not have a signed Phoenix Contact contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by Phoenix Contact's Director of Organization Development and Talent Acquisition or his or her designee. No other Phoenix Contact employee is authorized to bind Phoenix Contact to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Phoenix Contact, recruiters agree to be bound and comply with this policy.