Associate Director, Commercial Operations & Reporting, ONC

Associate Director, Commercial Operations & Reporting

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Johnson & Johnson Innovative Medicine is recruiting for an Associate Director, Commercial Operations & Reporting, ONC located primarily in Horsham, PA, with travel to Titusville, NJ campus as needed. This is a hybrid role available within PA and NJ. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply.

Purpose : The Associate Director, Commercial Operations & Reporting (COR) - ONC will lead all aspects of COR functions including Field Reporting design, development & operations, call planning operations, sales force alignments, sales force roster and management of the field query @your service investigations & support function. Partners closely with Sales & Marketing Leadership, multiple functional groups (COD, IC, JET Operations, Data Strategy & Management, SIA, IT, CRM) and external suppliers, to execute accurate and timely delivery of all field reporting design and operations, dynamic call plans, call plans and alignments, roster management and other deliverables. Requires strong ability to influence senior leaders to drive tangible results. Responsible for leadership and development of a team of direct and indirect reports, including support of development action plans to guide career and personal growth, and provides an environment that leverages strengths and values of a diverse work force. Will partner with Sales & Marketing Leadership to understand brand and sales strategy and execute all COR functions in support of the various sales forces. Ensures compliance with various global laws, regulations, and Health Care Compliance requirements. Continuously looking for ways to increase sales efficiency. Supports co-promotions and multiple selling models.

Key Responsibilities :

• Responsible for the management of operational execution of Call Planning, Territory Alignments and Roster Management with the various roles within the sales forces.
• Lead, manage, and advise on the responsibilities of the Senior Analysts.
• Responsible for timely and accurate delivery and training of the Field Reporting Platform, by establishing and following efficient processes, validating data, identifying issues and working with customers.
• Oversees initial and on-going training to the field and internal users on field reports through online training, tutorials, instructor-led training, etc., ensuring a high level of understanding and credibility within the field sales forces and in-house users.
• Develops innovative processes to improve speed, accuracy and efficiency of field data delivery.
• Field Report Inventory Lifecycle management (i.e. Retire reports with low value and utilization)
• Manages the activities of field reports to meet goals and objectives.
• Responsible for overseeing investigations initiated by the field through the @ Your Service Platform.
• This includes facilitating coordination between the @ YS Team, Commercial Operations & Reporting, Commercial Engagement & Operations, and the Data Strategy & Management Team.

Qualifications / Requirements :

Preferred :

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https : / / www.jnj.com / contact-us / careers or contact AskGS to be directed to your accommodation resource.