PROJECTS AND SPECIAL EVENTS COORDINATOR
WORCESTER PUBLIC LIBRARY
CITY OF WORCESTER
The City of Worcester is seeking qualified applicants for the Projects and Special Events Coordinator for the Worcester Public Library . The Projects and Special Events Coordinator plays a key organizational and operational role at the Worcester Public Library, supporting system-wide initiatives, outreach, and public events, while overseeing administrative support activities. This position reports directly to the Executive Director and collaborates closely with library departments including Youth Services, Adult Services, and Borrower Services to assist in the coordination of projects and special initiatives that enhance community engagement and public service delivery.
The Projects and Special Events Coordinator serves as a primary point of contact for both internal and external partners on matters related to system-wide programs, major events, and departmental projects. This position will play a central role in advancing the Executive Director's priorities by ensuring projects are carried through to completion, maintaining smooth internal communications, and managing select administrative responsibilities.
The successful candidate will demonstrate strong organizational, project management, and event coordination skills, with the ability to manage multiple priorities in a dynamic public-facing environment. They will possess excellent written and verbal communication skills, a collaborative spirit, and the discretion to handle sensitive matters with professionalism. Experience working with diverse communities in an urban setting is essential.
Schedule will include evenings and weekend hours and working at multiple locations.
Bilingual applicants are encouraged to apply.
ESSENTIAL ELEMENTS :
- Plan, coordinate, and support library-wide events, programs, and outreach initiatives in collaboration with multiple departments and community partners
- Assist the Executive Director with special projects, communications, scheduling, and reporting as needed
- Support Youth, Adult, and Borrower Services departments on designated projects, including scheduling, logistics, and interdepartmental coordination
- Serve as a liaison between the Executive Office and internal and external stakeholders, including City departments, partner organizations, and the Library Board of Directors.
- Prepare reports, agendas, correspondence, and documentation for meetings, events, and special initiatives.
- Ensure effective project timelines, event plans, and program logistics are executed efficiently and inclusively.
- Screen calls and on-site inquiries concerning library management, answers inquiries or refers to appropriate staff
- Provide a bridge for smooth communication between the Executive Director office and internal divisions demonstrating leadership to maintain credibility, trust and support with the senior management staff
- Work with highly sensitive and confidential information with a high degree of integrity and judgement
- Serve as secretary to the Board of Directors and its committees
- Attend meetings as appropriate often outside of regular work hours
- Coordinate and schedule conference rooms and meeting spaces in accordance with the Meeting Room Policy Guidelines
- Assist with payroll and accounting functions
- Interpret library services and policies to patrons in a clear and courteous manner
- Actively participates in staff development and training opportunities
- Performs other duties, as assigned
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :
Project Management Skills which include strong organizational skills, ability to manage multiple projects, meet deadlines, and effectively manage stakeholders (internal and external)Ability to handle sensitive information with the highest degree of integrity and confidentialityAbility to make independent decisions as they relate to planning, prioritizing and organizing a diversified workloadProficiency in MS Office SuiteKnowledge of parliamentary procedures and minute takingAbility to establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organizationFinance and budget administration skillsEvent planning skillsExcellent interpersonal, written, and verbal communication skillsAbility to convey concepts, ideas, and requirements to staff in a clear and professional mannerAbility to provide excellent customer service to a diverse population in an urban environmentDemonstrated professionalism and strong dedication to organizational goals and valuesAbility to embrace opportunities to learn in a fast-paced changing environmentProficiency in current and emerging technologiesKnowledge of the principles and correct usage of the English language including grammar, punctuation, and spellingAbility to maintain confidentialityAbility to attend meetings outside of regular working hoursRegular onsite attendance is requiredMINIMUM REQUIREMENTS :
Bachelor's degree in Business, Communication or Public Administration or related and;Three (3) years of experience in project management or event planning OR;An equivalent combination of education, training, and five (5) years of project management or event planning experience which provides the required knowledge, skills, and abilities to perform the essential functions of the jobAbility to travel to required locations in a timely mannerAbility to successfully pass CORI / SORIPREFERRED QUALIFICATIONS :
Five (5) years of experience in project management or event planningOne (1) year customer service experienceOne (1) year experience working with a diverse, urban populationOne (1) year experience in community public service workSALARY RANGE : $65,181 - $85,301 annually, full-time, with an excellent benefits package.
The Worcester Public Library makes every effort to support ALA's "Core Competences of Librarianship" http : / / www.ala.org / educationcareers / careers / corecomp as approved and adopted as policy by the ALA Council, January 27th 2009 and, as an Affirmative Action / Equal Opportunity Employer, values diversity and aims to have its workforce reflect the community.
To apply, please visit : www.worcesterma.gov / employment or send resume and cover letter to : City of Worcester, 455 Main Street, Room 109, Worcester, MA 01608. OPEN UNTIL FILLED, applications received prior to or on FRIDAY, NOVEMBER 14, 2025, will receive preference. Preference is given to Worcester residents. The City of Worcester is an equal opportunity, affirmative action employer. Women, minorities, people with disabilities and protected veterans are encouraged to apply. Direct inquiries to : City Hall, Human Resources, Room 109, 508-799-1030, Hiring@worcesterma.gov .
For a full job description please visit : www.mywpl.org / jobs-wpl