Senior Project Manager, Clinical Systems - PMO

Job Summary

Focuses on process improvement, organizational change management, project management, and other processes relative to the business. Project management includes estimating, scheduling, costing, planning, and issue / risk management.

Manages project scope, schedule, and budget, making necessary adjustments as needed. Tracks and supports planned vs actual budget, including all costs for all projects. Supports the maintenance of IT Project accounting in project management tools. Works with Program Director on vendor management.

Proactively identifies and mitigates risks that could impact the success of the program. Leads and motivates cross-functional teams to ensure efficient and effective project execution by fostering a collaborative and productive work environment and agile work environment that aligns with Scrum values and principles.

Conducts regular project reviews and retrospectives to identify lessons learned and continuous improvement opportunities. Provides value-added leadership with knowledge of foundational Health Insurance Operations; particularly Utilization Management, Care Management, and Clinical Operations. Ability to work occasional late nights, weekends, and holidays in support of essential off-hours technical deployments.

Deep understanding of effective project approach(es) for a variety of projects, including projects with a high degree of complexity spanning multiple areas. Able to organize complexity into successfully manageable work plans, estimate staffing requirements (e.g. resource skills & team assembly). Expert knowledge of methods and techniques involved in project management initiatives. Able to develop detailed project plans, communication plans, schedules, role definition, risk management, and assumptions.

Complete mastery of standard applications and project specific software. Able to learn new software with little to no instruction within a short timeframe and instruct others on its functionality. Proactively assesses projects for potential problem areas. Investigates, develops, and evaluates solutions to a wide range of complex problems spanning across multiple projects. Processes, procedures, and tools to increase efficiency. Projects may have broad cross-functional impact and team organization.

Job Qualifications

Required Education : Bachelor's degree or equivalent work experience.

Required Experience : 4-7 years of relevant work experience in business, engineering or a related field in lieu of degree acceptable.

Preferred Education : Additional business, technical, and / or project management training / certification.

Preferred Experience : Understanding of Agile and Waterfall Project Management & Execution methodologies. Understanding of the SDLC (Systems Development Life Cycle). Understanding the difference between a Project Manager and a Scrum Master. Experience with JIRA. Knowledge of the Project Management triple constraint. Knowledge of the core components of a Project Management Plan. Knowledge of foundational Health Insurance operations. Knowledge of Health Insurance Utilization Management, Care Management, and Clinical Operations. Ability to work occasional late nights, weekends, and holidays.

Preferred License, Certification, Association : PMP, CSM, and / or Six Sigma Green Belt