Mobile Service Technician
Stoneham Ford is looking for a Mobile Service Technician to join our growing team! We are the number 1 Ford Commercial Fleet Dealer in New England! We are looking for the right candidate that will be independent and have a strong service technician background. B-level technician qualifications and ASE certifications are but not required. The day-to-day duties include traveling in the Mobile Service van to our commercial fleet customer workplaces and homes to handle basic service needs and recalls.
Qualifications
- Ford & Lincoln expertise helpful but not required.
- Independent, strong service technician background.
- Valid driver's license.
- Strong diagnostic and problem-solving skills.
- Strong communication and customer-service abilities.
- Ability to work independently and efficiently in a mobile environment.
- B-level technician qualifications and ASE certifications are but not required.
Benefits
Competitive compensation package with performance-based incentives ($25-40 / hr).Training and development opportunities.Company-provided mobile van equipped with necessary tools and equipment.Health, dental, and vision insurance coverage.401(k) retirement savings plan and match.Employee discount.Paid time off and holiday pay.Family owned and operated.Responsibilities
Work on the move : bring service directly to commercial fleet customers in a fully-equipped mobile van.Able to drive and maintain a company vehicle responsibly.Travel to commercial fleet customers and homes to handle basic service needs and recalls.Communicate with the Mobile Service Coordinator, Parts Department and Dealer Management regularly to effectively manage production and customer communication.Organize and prepare for the day's appointments and be excellent at time management.Advise customers of vehicle issues that will require a trip to the dealership.Utilize advanced diagnostic tools and equipment to ensure high-quality service standards.Maintain accurate records of service activities.Ensure compliance with manufacturer's specifications and safety standards during all repair and maintenance procedures.Stay informed of Ford technical bulletins and complete required training.Access PTS for all technician, vehicle capacities, specifications and OASIS Monitoring (searching for any FSA's).Requirements
Experience and training as an automotive technician. Ford & Lincoln expertise helpful but not required.Valid driver's license and clean driving record.Strong diagnostic and problem-solving skills.Strong communication and customer-service abilities.Ability to work independently and efficiently in a mobile environment.Certification from a recognized automotive training program or vocational school, and / or ASE or similar certification.Benefits
Competitive compensation package with performance-based incentives ($25-40 / hr).Comprehensive training and development opportunities.Company-provided mobile van equipped with necessary tools and equipment.Health, dental, and vision insurance coverage.401(k) retirement savings plan.Paid time off and holiday pay.Opportunity for career advancement within a reputable automotive company.J-18808-Ljbffr