Restaurant Manager Job Summary
This position is responsible for managing the day-to-day operations of a Company operated Restaurant. The Restaurant Manager (RM) has full responsibility for the business including people, operations, and financial metrics. This position reports directly to the Restaurant District Manager.
Restaurant Manager Expectations :
- Provides excellent guest service in a fast and friendly manner; coaches and corrects team members as necessary
- Recruits, interviews, selects, hires, and completes onboarding for all positions
- Maintains a clean restaurant environment by cleaning and performing general housekeeping duties. Delegates job responsibilities and shift duties and follows up to ensure completion
- Establishes build to's and maintains the production management system
- Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations
- Supervises and coaches team members to follow guidelines for food preparation and production management
- Ensures team members are properly trained on Brand and Company standards on an ongoing basis
- Cascades all relevant information and maintains communication board
- Implements new Brand campaigns and conducts new product training
- Ensures product quality, food safety, and operational standards are met
- Monitors and ensures accuracy of all cash, sales, and inventory control records
- Communicates as required with Restaurant District Manager
- Responsible for completing all daily, weekly, and period paperwork, inventory counts, cash counts, truck orders, schedules, and any other administrative duties as required
- Guarantees a safe environment for team members and guests by following all government laws and safety codes, and reports facility issues to maintenance
- Completes reports on all incidents following our 5-minute rule policy
- Ownership for all financial and operational metrics, resulting in a profitable restaurant
- Conducts team member check in's and provides positive feedback badges in Workday; uses recognition to reinforce positive behaviors and performance
- Implements progressive discipline to address deficiencies in performance or failure to adhere to company policies or regulatory requirements
- Responsible for training a Restaurant Assistant Manager to be capable of successfully operating the restaurant in the absence of the RGM
- Lives our Company values : One Team, Do the Right Thing, Takes Ownership, Play to Win
Restaurant Manager Benefits
Medical, Dental, Vision, Term Life and AD&D plansFlexible spending and health savings accountsShort-Term and Long-Term DisabilityVacation, Holiday, Personal, and Sick paid time offMatching 401(k)Tuition ReimbursementStock Purchase PlanEmployee Discount ProgramDiscount Meal BenefitWellness PlanMobile Phone BenefitQuarterly incentive planWait periods may applyRestaurant Manager Qualifications :
Minimum 2 years restaurant management experience requiredProficient in Microsoft Office SuiteValid state Driver's License requiredServ Safe Manager certification preferredOpen availability requiredExcellent communication skillsMotivates, coaches, and leads team membersActs with integrity; keeps commitmentsContagious positive attitudeConflict management skillsExhibits a sense of urgencyLeads by exampleFocuses on achieving results while having fun!Team player who can work well with others or independentlyFrequently bend, twist at waist, kneel, squat, stand, and walkOccasionally climb and descend laddersTolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noisesReach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overheadPush, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overheadCircle K will make reasonable accommodations to known physical or mental limitations of an employee with a disability unless the accommodation is unreasonable or would pose an undue hardship.
Restaurant Manager, Restaurant Operations
This Job Description indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions, and qualifications required of the position. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description. As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice.
Circle K is an Equal Opportunity Employer
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.