Part Time Medical Scheduler I

Job Description

Job Description

Duties and Responsibilities

May be hired to do one of the following primary job functions :

Scheduler :

• Answer / screen / triage incoming phone calls in a timely and courteous manner. Will resolve callers’ inquiries.
• Schedule appointments and cancellations by phone or faxed referral
• Understands scheduling protocols : hospital, office, ambulatory center, doctors / other providers at each location
• Understands all appointment and procedure types and the preps associated with each type
• Understands insurance protocols for scheduling and pre-certification
• Daily reviews and has working knowledge of physician and office schedules
• Obtain patient insurance information and enter into computer
• Receive consultation requests from hospitals; obtain patient information, and notify physicians or provider / practitioner (MCE & RMH only) by entering consult request into online paging system
• Call in prescriptions for designated preps to pharmacies as necessary

Referrals :

Operators :

Schedulers / Operators / Recalls / Referrals / Prep Specialist :

Secondary Job Functions :

Knowledge, Skills, and Abilities

Credentials and Experience

Special Requirements

Physical Demands

Work Environment