Customer Service And E Commerce Shipping Assistant At Thunder Mountain Bikes Announcment

Job Description

Job Description

Thunder Mountain Bikes in beautiful Sedona, Arizona, is looking for a full-time Customer Service & E-Commerce Shipping Assistant to help oversee and grow our e-commerce operations. The right candidate will have a solid background in modern mountain bikes and strong customer service. The Customer Service & E-Commerce Shipping Assistant will work closely with the E-Commerce management team and will be asked to supervise the department throughout the year. The right candidate will be a self-starter with high attention to detail.

Responsibilities :

• Help with day-to-day warehouse operations
• Pack and ship most E-Commerce orders
• Process returns, warranties & refunds
• Customer service via phone, email, and chat
• Accurately receive and stock warehouse products
• Process in-store transfers
• Maintain a clean and organized workspace

Requirements :

Competitive compensation, based on experience, and year-round work.

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