Vice President & Chief of Staff, Office of the Chief Information Officer

Vice President & Chief of Staff, Office of the Chief Information Officer

About the Company

Innovative provider of cost containment technology & case management services

Industry

Insurance

Type

Privately Held

Employees

5001-10,000

Categories

• Information Technology & Services
• Consulting & Professional Services
• Technology

About the Role

The Company is seeking a Vice President & Chief of Staff for the Office of the CIO. This strategic leadership role is pivotal in overseeing critical operational functions and enabling strategic initiatives across the enterprise. The successful candidate will serve as the CIO's right hand, translating the strategic vision into executable plans, and will be responsible for performance management, metrics, and fostering a data-driven culture of continuous improvement. Key responsibilities include leading a large team, managing strategic relationships with Managed Service Provider partners, and driving excellence in areas such as service management, operational excellence, and business continuity.

Applicants must have a Bachelor's degree in a relevant field, with a preference for an MBA or advanced degree, and at least 15 years of progressive IT leadership experience. The role requires a strong background in operational excellence, MSP management, and metrics-driven improvement, as well as experience in disaster recovery, business continuity planning, and large-scale IT programs. The ideal candidate will have a proven track record in cloud and infrastructure transformation, particularly in AWS environments, and knowledge of ITIL frameworks and SRE practices. The company is dedicated to building a diverse and inclusive workplace and encourages candidates who are excited about the role to apply, even if their experience does not align perfectly with every qualification.

Hiring Manager Title

Chief Information Officer

Travel Percent

Less than 10%

Functions