Talent.com
Customer Team Leader, Chronic Care - Pacific Northwest

Customer Team Leader, Chronic Care - Pacific Northwest

MerckSeattle, WA, US
15 days ago
Job type
  • Full-time
Job description

Customer Team Leader

Our Chronic Care Sales team helps customers by delivering clinical product information, educational materials, and clinical training programs and resources. We partner with healthcare providers and systems to help them achieve better patient outcomes in their communities.

The Customer Team Leader (CTL) plays a critical role in establishing our company's customer-focused initiative.

This is a field-based sales management position that is responsible for covering the assigned district, which includes the following and may not be limited to the following workload centers : Seattle, WA; Portland, OR; Denver, CO.

Key responsibilities include and may not be limited to :

  • Lead and manage a team of Customer Representatives to deliver strong sales performance by accurately identifying and addressing customer needs.
  • Provide coaching and guidance to Customer Representatives to enhance their skills and effectiveness.
  • Oversee training programs and manage all people-related processes for the customer team, ensuring continuous development and optimal resource allocation.
  • Develop and maintain a high-performing customer team aligned with organizational goals and customer expectations.

Qualifications : Attributes :

  • Proven ability to cultivate a high-performing, motivated sales team culture, preferably with experience in the Cardiovascular therapeutic area.
  • Provide strong leadership by guiding teams through change and challenges using situational coaching and emotional intelligence. Lead by example with a growth mindset and agility, while fostering trust and openness to support teams effectively during periods of transition.
  • Navigate ambiguity with confidence and a forward-looking vision, communicating clearly and transparently to adapt customer engagement models within the Cardiovascular market and beyond.
  • Maintain a customer-focused mindset by actively listening to understand customer objectives and foster meaningful relationships across the organization.
  • Apply expertise in account planning and management, collaborating effectively with cross-functional teams to achieve common goals.
  • Experience building and maintaining strong relationships with key accounts and customers in the Cardiovascular sector.
  • Solid understanding of Rx Pathways, and prior authorization process.
  • Track record of leading successful product launch teams in competitive markets.
  • Proficient in leveraging business analytics and technology to generate insights, develop strategies, and execute plans, while coaching sales teams to utilize these tools effectively.
  • Minimum requirements skills and experience :

  • BA / BS degree with minimum 5 years' experience in Sales, Marketing, or Managed Care within the Pharmaceutical industry
  • Valid driver's license
  • Reside within 150 miles of a major workload center / city within the assigned district and be willing to travel at least 15% of the time to support team and customer engagement activities, which may occasionally require overnight stays
  • Preferred skills and experience :

  • Advanced degree such as MBA or MS in Science, Business, or Healthcare discipline
  • At least 3 years' experience working with key thought leaders or influential customers in large group practices, hospitals, or managed care organizations
  • Proven ability to manage, lead, coach, and inspire successful sales teams, preferably within the Cardiovascular market, with previous Field Sales Management experience
  • Strong analytical mindset with experience coaching sales teams to effectively leverage tools and technology for gathering customer insights and enhancing sales impact
  • Experience selling and leading teams in the Pharmaceutical, Biotech, or Medical Device industries
  • Skilled at establishing and maintaining relationships and networks within customer organizations
  • Create a job alert for this search

    Care Team Leader • Seattle, WA, US

    Related jobs
    • Promoted
    Travel CT Tech - $2739.76 / Week

    Travel CT Tech - $2739.76 / Week

    Cynet HealthEnumclaw, WA, US
    Full-time
    Cynet Health is seeking an experienced CT Tech for an exciting Travel Allied job in Enumclaw, WA.Shift : 3x12 hr nights Start Date : 10 / 27 / 2025 Duration : 13 weeks Pay : $2739.Ranked #5 Best Travel Nur...Show moreLast updated: 17 days ago
    • Promoted
    Travel CT Tech - $2809.82 / Week

    Travel CT Tech - $2809.82 / Week

    Uniti MedEnumclaw, WA, US
    Full-time
    Uniti Med is seeking an experienced CT Tech for an exciting Travel Allied job in Enumclaw, WA.Shift : Inquire Start Date : 10 / 27 / 2025 Duration : 13 weeks Pay : $2809. Uniti Med provides career opportuni...Show moreLast updated: 17 days ago
    • Promoted
    Travel CT Technologist

    Travel CT Technologist

    Malone Healthcare - NursingMonroe, WA, US
    Full-time
    Malone Healthcare - Nursing is seeking a travel CT Technologist for a travel job in Monroe, Washington.Job Description & Requirements. About Malone Healthcare - Nursing.With a commitment to...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Tech - $2528.84 / Week

    Travel CT Tech - $2528.84 / Week

    Premier Medical Staffing Services, LLCEnumclaw, WA, US
    Full-time
    Premier Medical Staffing Services, LLC is seeking an experienced CT Tech for an exciting Travel Allied job in Enumclaw, WA. Shift : 3x12 hr nights Start Date : 10 / 27 / 2025 Duration : 13 weeks Pay : $2528...Show moreLast updated: 16 days ago
    • Promoted
    Travel CT Tech - $2,334 per week in Everett, WA

    Travel CT Tech - $2,334 per week in Everett, WA

    AlliedTravelCareersEverett, WA, US
    Full-time
    AlliedTravelCareers is working with Advantis Medical Staffing to find a qualified CT Tech in Everett, Washington, 98201!. Advantis Medical, the #1 rated travel nurse agency, is currently seeking an ...Show moreLast updated: 2 days ago
    • Promoted
    Travel PCU Stepdown Float RN

    Travel PCU Stepdown Float RN

    PRN HealthcareSilverdale, WA, US
    Full-time
    PRN Healthcare is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Silverdale, Washington. Job Description & Requirements.PRN Healthcare Job ID #1447527.Pay pack...Show moreLast updated: 7 days ago
    • Promoted
    Travel CT Tech - $2566.91 / Week

    Travel CT Tech - $2566.91 / Week

    Pulse Healthcare ServicesEverett, WA, US
    Full-time
    Pulse Healthcare Services is seeking an experienced CT Tech for an exciting Travel Allied job in Everett, WA.Shift : 3x12 hr days Start Date : 11 / 03 / 2025 Duration : 13 weeks Pay : $2566.About Pulse Hea...Show moreLast updated: 2 days ago
    • Promoted
    Travel CT Tech - $2406.76 / Week

    Travel CT Tech - $2406.76 / Week

    Cynet HealthEverett, WA, US
    Full-time
    Cynet Health is seeking an experienced CT Tech for an exciting Travel Allied job in Everett, WA.Shift : 3x12 hr days Start Date : 11 / 03 / 2025 Duration : 13 weeks Pay : $2406. Ranked #5 Best Travel Nursin...Show moreLast updated: 2 days ago
    • Promoted
    Travel CT Tech - $2528.84 / Week

    Travel CT Tech - $2528.84 / Week

    Ventura MedStaffEnumclaw, WA, US
    Full-time
    Ventura MedStaff is seeking an experienced CT Tech for an exciting Travel Allied job in Enumclaw, WA.Shift : Inquire Start Date : 10 / 27 / 2025 Duration : 13 weeks Pay : $2528. Founded in 2018 and located ...Show moreLast updated: 17 days ago
    • Promoted
    Travel Nurse - RN - PCU - Progressive Care Unit - $2183.92 / Week - Hiring Now

    Travel Nurse - RN - PCU - Progressive Care Unit - $2183.92 / Week - Hiring Now

    Premier Medical Staffing Services, LLCSilverdale, WA, US
    Full-time
    Premier Medical Staffing Services, LLC is seeking an experienced Progressive Care Unit Registered Nurse for an exciting Travel Nursing job in Silverdale, WA. Shift : 3x12 hr nights Start Date : 11 / 03 / ...Show moreLast updated: 4 days ago
    • Promoted
    Travel Nurse - RN - PCU - Progressive Care Unit - $2295.76 / Week - Hiring Now

    Travel Nurse - RN - PCU - Progressive Care Unit - $2295.76 / Week - Hiring Now

    Cynet HealthSilverdale, WA, US
    Full-time
    Cynet Health is seeking an experienced Progressive Care Unit Registered Nurse for an exciting Travel Nursing job in Silverdale, WA. Shift : 3x12 hr nights Start Date : 11 / 03 / 2025 Duration : 13 weeks Pa...Show moreLast updated: 6 days ago
    • Promoted
    Travel CT Tech - $2358.72 / Week

    Travel CT Tech - $2358.72 / Week

    Ventura MedStaffEverett, WA, US
    Full-time
    Ventura MedStaff is seeking an experienced CT Tech for an exciting Travel Allied job in Everett, WA.Shift : 3x12 hr days Start Date : 11 / 03 / 2025 Duration : 13 weeks Pay : $2358.Founded in 2018 and loca...Show moreLast updated: 2 days ago
    • Promoted
    Travel CT Tech - $2757 / Week

    Travel CT Tech - $2757 / Week

    Medpro Healthcare StaffingEnumclaw, WA, US
    Full-time
    Medpro Healthcare Staffing is seeking an experienced CT Tech for an exciting Travel Allied job in Enumclaw, WA.Shift : 3x12 hr nights Start Date : 10 / 27 / 2025 Duration : 13 weeks Pay : $2757 / Week.Join...Show moreLast updated: 17 days ago
    • Promoted
    Travel CT Technologist

    Travel CT Technologist

    Prime Time HealthcareMonroe, WA, US
    Full-time
    Prime Time Healthcare is seeking a travel CT Technologist for a travel job in Monroe, Washington.Job Description & Requirements. Benefits : Prime Time Healthcare .Prime Time Healthcare...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Nurse - RN - PCU - Progressive Care Unit - $2183.92 / Week

    Travel Nurse - RN - PCU - Progressive Care Unit - $2183.92 / Week

    Premier Medical Staffing Services, LLCSilverdale, WA, US
    Full-time
    Premier Medical Staffing Services, LLC is seeking an experienced Progressive Care Unit Registered Nurse for an exciting Travel Nursing job in Silverdale, WA. Shift : 3x12 hr nights Start Date : 11 / 03 / ...Show moreLast updated: 4 days ago
    • Promoted
    Nurse Practitioner (NP) - Cardiology - General / Other - $150,000 per year in Port Townsend, WA

    Nurse Practitioner (NP) - Cardiology - General / Other - $150,000 per year in Port Townsend, WA

    LocumJobsOnlinePort Townsend, WA, US
    Full-time +1
    LocumJobsOnline is working with CompHealth to find a qualified Cardiology NP in Port Townsend, Washington, 98368!.Experienced Cardiology Nurse Practitioner needed in rural and coastal Washington St...Show moreLast updated: 14 days ago
    • Promoted
    Travel CT Tech - $2722 / Week

    Travel CT Tech - $2722 / Week

    Fusion Medical StaffingEnumclaw, WA, US
    Full-time
    Fusion Medical Staffing is seeking an experienced CT Tech for an exciting Travel Allied job in Enumclaw, WA.Shift : Inquire Start Date : ASAP Duration : 13 weeks Pay : $2722 / Week.Facility in Enumclaw...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CT Tech - $2847 / Week

    Travel CT Tech - $2847 / Week

    Medpro Healthcare StaffingMonroe, WA, US
    Full-time
    Medpro Healthcare Staffing is seeking an experienced CT Tech for an exciting Travel Allied job in Monroe, WA.Shift : 3x12 hr days Start Date : 11 / 03 / 2025 Duration : 13 weeks Pay : $2847 / Week.Joint Co...Show moreLast updated: 15 days ago