Provider Partnerships Manager (Chicago)

About Sailor Health

Sailor Health is on a mission to solve the mental health crisis among older adults. In the United States, older adults have the highest suicide rates of any age group yet receive the least mental health care. By 2030, over 65 million seniors will make up nearly a quarter of the U.S. population, creating one of the largest and most urgent challenges in healthcare.

Sailor is the first holistic mental health platform to serve the senior population. We have helped thousands of patients by pairing them digitally with our therapist-led care teams. Our AI-native platform powers seamless care coordination and real-time clinical insights, enabling providers to spend more time delivering compassionate care.

We are growing quickly and have partnered with Medicare to offer affordable and exceptional psychotherapy to hundreds of patients. We are honored to have the support and backing of world-class founders from Ramp, Nourish, Headway, Charlie Health, and Spring Health.

☆ About the Role

We're looking for passionate and empathetic go-getters to join us. You'll be working to help bring mental health care to the population that needs it most : seniors. Your role is to share details of our mission with older adults, their families, and the communities that serve them while helping our resources reach as many seniors as possible.

You will own the systems, processes, and partnerships with providers that ensure seniors can seamlessly access care through Medicare and Medicare Advantage.

Your Key Responsibilities

• Carry-out community outreach efforts : Go in the field 4 - 5 days / week to lead meetings with patients and providers to uncover needs, address barriers to treatment, and cement community partnerships. Your role is critical in building and maintaining relationships with senior centers, assisted living facilities, Medicare providers, geriatricians, and aging service organizations.
• Building relationships with older adults and their families : You'll be in charge of meeting seniors where they are in the community and sharing information at senior centers, retirement communities, Medicare enrollment events, caregiver support groups, and health fairs. Your role is critical in making sure more older adults can access quality mental health care.
• Get Sailor Health's name out there : You'll be responsible for getting our information and materials distributed throughout your territory, focusing specifically on senior-dense communities and areas with high Medicare enrollment.
• Spearhead outreach strategy and efforts : Design strategies to better support and engage referral partners across different channels. Take charge in developing new ways to create awareness for our brand by leveraging senior service networks, Medicare brokers, geriatric healthcare providers, and trusted aging organizations.
• Ideal Qualifications & Skills
• Must currently reside in Chicago and have the ability to drive with a car (valid driver license).
• Excellent execution skills. You know how to handle complex and cross-functional initiatives, set goals, optimize workflows, and solve problems to get to your goal. You take pride in getting things done and delivering great work.
• Deep empathy, endless tenacity, charisma, and attention to the finest details.
• Understanding of the Medicare system, senior-specific mental health challenges, and cultural sensitivity when discussing mental wellness with older adults who may face generational stigma around therapy.
• Compassion for underserved older adults. You truly view this as an opportunity to help seniors struggling with depression, anxiety, grief, and isolation. Despite having Medicare coverage, older adults face significant barriers to mental health care including provider shortages, transportation issues, and generational stigma. You're fired up to flip this narrative and make therapy accessible for our aging population!
• Team-player and beginner's mindset. You thrive in a team and are willing to learn. You are willing to admit mistakes and have an open mindset to new avenues of problem-solving, especially when it comes to geriatric mental health advocacy and senior community engagement.

Our Value Prop to You

If you're passionate and excited about delivering life-changing mental health care to older adults, working with a tight-knit team, and making an impact in senior wellness, don't hesitate to apply. One small action can always change an entire trajectory. This is a role for people who are hungry and ready to roll-up their sleeves to break down barriers to mental health care for our most vulnerable seniors.