Talent.com
811 Specialist

811 Specialist

Conterra Ultra BroadbandHessmer, LA, US
9 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

811 Specialist

About Conterra

Conterra Networks creates custom technology-based network solutions for businesses of all sizes nationwide. For over 25 years our team of local professionals have been designing, building, and managing our 11,000+ mile owned and operated fiber network.

We are committed to providing fiber-driven solutions for even the highest-bandwidth consuming organizations, and to employing and empowering highly qualified people to serve you better than any other provider.

Fiber driven. People powered.

Our slogan reinforces our customer commitment. Conterra delivers the network, but it is our people—and how much we care before, during, and after the build—that truly sets us apart.

As we continue to expand our business, we are looking for talented people we a creative mindset, a knack for problem-solving, a collaborative work ethic, and a passion for customer service to join our team.

And that’s where you come in.

Candidates must be in reasonable, commutable proximity to one of our Louisiana offices in Hessmer, Lafayette, or Shreveport.

The position is a unique opportunity to

  • Join a company that designs, builds, and operates new-technology-based telecom networks in the education, healthcare, enterprise, and carrier industries throughout the U.S.
  • Work in a challenging, entrepreneurial environment that maintains the highest levels of integrity and reliability when partnering with organizations that share our vision and commitment to performance excellence.
  • Work with Conterra engineers and contractors to coordinate dispatches or provide updates.

What you will be doing

  • Evaluating and screening 811 tickets using Conterra’s proprietary software for over 16 different agencies in 15 different states.
  • Manage 811 Fiber Protection email notifications. Communicate the location of Conterra’s fiber in relationship to excavation and contractor work areas.
  • Respond to requests for location information, reassigning ticket requests, and enquire about projects we receive tickets for.
  • What you will need

  • Technicians must have good attention to detail and reading comprehension skills
  • Technicians must be able to follow geographical & driving directions and be able to apply those written directions to mapped locations and addresses.
  • GIS programming and background is a plus.
  • Customer Service skills and professional manner required, when dealing with contractors
  • Multitask while maintaining integrity and service quality
  • Memorize, focus, and pay attention to detail
  • Effectively observe, listen, and understand
  • Learn company specific software applications
  • Strong problem solving / troubleshooting skills
  • Strong Map skills
  • Must be able to efficiently use Outlook
  • calendars, contacts, email rules for prioritizing inbox, responding to emails, etc.
  • Must be self-motivated, able to work under pressure, and multitask
  • Must be able to prioritize work schedule and workload
  • Additional Experience Preferred

  • Experience with Power BI and data analitics
  • Experience in the Damage Prevention industry
  • Experience with 811 Process and Procedures across multiple states
  • Experience with utility construction practices
  • Experience with Utilisphere or other ticket management systems
  • What we offer

  • Core values that embody teamwork, integrity, and excellence
  • A super talented team who values hard work, success, and fun : )
  • Work / Life Balance
  • Premium health benefits (medical, dental, vision, flex spending, etc.)
  • Flexible and generous PTO schedule + paid holiday schedule
  • 401K program
  • Diversity & Inclusion

    Conterra celebrates and supports diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which leverages and thrives on the diversity and inclusion of everyone on our team to drive excellence throughout our organization.

    Create a job alert for this search

    811 • Hessmer, LA, US

    Related jobs
    • Promoted
    • New!
    Staff Pharmacist - $30,000 Sign-On Bonus Available

    Staff Pharmacist - $30,000 Sign-On Bonus Available

    WalmartTanglewood, LA, US
    Full-time +1
    Position Summary What you'll do Are you ready to be at the forefront of patient care and make a impact in your community? As a Staff Pharmacist at Walmart, you will be empowered to share your clini...Show moreLast updated: 12 hours ago
    • Promoted
    • New!
    Delivery Driver

    Delivery Driver

    DoordashInnis, Louisiana, US
    Full-time +2
    Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. DoorDash is the #1 category leader in food delivery, food pickup, and c...Show moreLast updated: 6 hours ago
    • Promoted
    Travel Occupational Therapist Assistant - $1,346 per week

    Travel Occupational Therapist Assistant - $1,346 per week

    Triage StaffingOpelousas, LA, US
    Full-time
    Triage Staffing is seeking a travel Occupational Therapist Assistant for a travel job in Opelousas, Louisiana.Job Description & Requirements. Occupational Therapist Assistant.Travel Rehab : Occup...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Manager Food Services-Dietary-Full Time

    Manager Food Services-Dietary-Full Time

    CHRISTUS HealthMamou, LA, US
    Full-time
    Description Summary : Assumes responsibility and authority in the multi-functional food service areas.Implements business practices in order to uphold CHRISTUS mission and values.The candidate will ...Show moreLast updated: less than 1 hour ago
    • Promoted
    • New!
    Manager Food Services-Dietary-Full Time

    Manager Food Services-Dietary-Full Time

    Christus HealthMamou, LA, US
    Full-time
    Assumes responsibility and authority in the multi-functional food service areas.Implements business practices in order to uphold CHRISTUS mission and values. The candidate will be responsible for Ca...Show moreLast updated: 3 hours ago
    • Promoted
    Travel CT Technologist - $2,520 per week

    Travel CT Technologist - $2,520 per week

    KPG AlliedAlexandria, LA, United States
    Permanent
    KPG Allied is seeking a travel CT Technologist for a travel job in Alexandria, Louisiana.Job Description & Requirements.Candidates must have at least 1 years of paid experience in the last 3 years....Show moreLast updated: 30+ days ago
    • Promoted
    Digital Opinion Specialist (Hiring Immediately)

    Digital Opinion Specialist (Hiring Immediately)

    Earn HausOpelousas, Louisiana, US
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 30+ days ago
    • Promoted
    Medical Office Specialist

    Medical Office Specialist

    Louisiana StaffingAlexandria, LA, US
    Full-time
    Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team.Grow your career with an organization committed to delivering respectful, compassionate ...Show moreLast updated: 1 day ago
    • Promoted
    Remote Brand Influence Contributor (Hiring Immediately)

    Remote Brand Influence Contributor (Hiring Immediately)

    Earn HausOpelousas, Louisiana, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 30+ days ago
    • Promoted
    Earn up to $25 per survey Online Survey Taker (Hiring Immediately)

    Earn up to $25 per survey Online Survey Taker (Hiring Immediately)

    Earn HausOpelousas, Louisiana, US
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Delivery Driver - Food Delivery

    Delivery Driver - Food Delivery

    DoordashTunica, Louisiana, US
    Full-time +2
    Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. DoorDash is the #1 category leader in food delivery, food pickup, and c...Show moreLast updated: 6 hours ago
    • Promoted
    Telemedicine Physician

    Telemedicine Physician

    QuickMDMamou, LA, US
    Full-time
    QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical trea...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Travel CT Technologist - $2,660 per week

    Travel CT Technologist - $2,660 per week

    HealthTrust Workforce Solutions HCAAlexandria, LA, United States
    Full-time
    HealthTrust Workforce Solutions HCA is seeking a travel CT Technologist for a travel job in Alexandria, Louisiana.Job Description & Requirements. About HealthTrust Workforce Solutions HCA.At HealthT...Show moreLast updated: less than 1 hour ago
    • Promoted
    • New!
    Physical Therapist Assistant...

    Physical Therapist Assistant...

    Bunkie HomeCareBunkie, LA, US
    Full-time
    We are hiring for a Physical Therapy Assistant - PRN! At Bunkie HomeCare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come f...Show moreLast updated: 3 hours ago
    • Promoted
    Travel CT Technologist - $2,650 per week

    Travel CT Technologist - $2,650 per week

    LanceSoftAlexandria, LA, United States
    Permanent
    LanceSoft is seeking a travel CT Technologist for a travel job in Alexandria, Louisiana.Job Description & Requirements.Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization...Show moreLast updated: 4 days ago
    • Promoted
    ADMINISTRATIVE ASSISTANT 4

    ADMINISTRATIVE ASSISTANT 4

    Louisiana Department of State Civil ServicePineville, LA, United States
    Full-time
    LDH-Office for Citizens with Development Disabilities.The mission of Pinecrest Supports and Services Center is to support people with intellectual and developmental disabilities to reach treatment ...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Career Transition Specialist

    Career Transition Specialist

    Human Learning Systems LLCAlexandria, LA, United States
    Full-time
    Shreveport Job Corps Center Shreveport, LA.Career Transition Services Manager.The Career Transition Specialist position provides support. S Department of Labor Job Corps contractor.The Job Corps pro...Show moreLast updated: 5 hours ago
    • Promoted
    Audiologist - Alexandria LA

    Audiologist - Alexandria LA

    MRG ExamsDeville, LA, US
    Part-time
    Are you a Licensed Audiologist looking to take on an assessment role? Would you find it rewarding to serve the Veteran community? We are looking for an Audiologist to perform medical assessments on...Show moreLast updated: 30+ days ago