Information Technology Support Technician (Cambridge)

Role : Lab IT Support Specialist

Duration : 6+Months (Contract#W2 Only)

Location : Cambridge, MA(Onsite)

Overview :

This role supports and maintains IT systems in a laboratory environment. Youll install and manage Windows-based computers connected to lab instruments, troubleshoot technical issues, and ensure all systems follow company policies and security requirements.

Key Responsibilities :

• Set up and support lab IT systems and benchtop computers connected to scientific instruments.
• Maintain Windows PCs, operating systems, hardware, printers, and core applications.
• Ensure all lab computers stay connected, secure, and up to date.
• Handle equipment onboarding, relocation, and retirement.
• Manage user permissions, security policies, and group policies on Windows platforms.
• Troubleshoot and repair IT and instrument-related issues; escalate when needed.
• Keep accurate inventory of lab equipment, computers, software, and tools.
• Follow documented procedures and best practices.
• Participate in team meetings and submit weekly reports.
• Serve as a point of contact for software and hardware questions.
• Ensure compliance with client corporate policies.

Critical Skills

Basic Qualifications

Preferred Qualifications

Physical Requirements

Must-Have Skills

Nice-to-Have Skills

Additional Notes

Kindly share resume at gaurav@stellarconsulting.com or call me at 678-935-7045 to discuss more!