Control Risks is hiring: GSOC Operator in San Jose

Control Risks is looking for a dedicated GSOC Operator to join our renowned security team. The Operator will be essential in safeguarding our client's assets by operating within a dynamic 24/7/365 security operations center. This role involves monitoring and analyzing security systems to ensure the safety and security of personnel, facilities, and operations.

This position will cover 24/7/365 on a 4x12 shift schedule. This will require the candidate to work 4 days on of 12 hour shifts, followed by 4 days off. The position will cover the client's night shift.

Key Responsibilities

• Act as the initial point of contact for global security communications, managing responses to security alerts and incidents.
• Monitor various security technologies, including CCTV, access control systems, and alarm systems to detect and respond to potential threats swiftly.
• Conduct real-time assessments of incidents and coordinate the appropriate response with internal and external stakeholders.
• Document all incidents thoroughly, including actions taken and the outcome, for future reference and analysis.
• Support the execution of security protocols and procedures as directed by leadership to maintain a safe environment.
• Assist in the development of security reports and intelligence products that inform decision-making processes.
• Provide comprehensive travel security tracking for personnel and assist in crisis management and response.
• Engage in regular training to uphold knowledge of security trends, technologies, and procedures.
• Collaborate with cross-functional teams to enhance security processes and upgrade incident response strategies.
• 0-2 years of experience in a GSOC, Security Operations, or similar role working in the technology sector
• Bachelor's degree in History, Political Science, Criminal Justice, or related areas of study preferred.
• Working knowledge of security systems, incident response protocols, and emergency management.
• Demonstrated ability to handle high-pressure situations and make sound decisions under stress.
• Excellent communication skills, both written and verbal, with the ability to present information clearly.
• Strong analytical skills with the capacity to assess complex situations and manage multiple tasks simultaneously.
• Proficient in using security technology and software applications related to monitoring and reporting.
• Capability to work flexible hours, including overnight shifts, weekends, and holidays as needed.

The base salary range for this position in California is $70000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. This information is provided per California SB 1162.

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.

Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I‑9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre‑screen candidates. For more information on E-Verify, please visit

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
• We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance.