Senior Social Services Coordinator

Job Description

Job Description

About KIND

Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety.

Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.

Position Summary

KIND seeks a Senior Social Services Coordinator to work with KIND’s child clients and their families to identify needs and gaps in services, assist families in accessing services related to education, health, mental health, housing, mediation, and childcare and provide leadership in establishing and sustaining relationships with local and state social services partners.

This position is contingent upon continued funding.

Essential Functions

• Develops and maintains a knowledge base of social services available to clients in assigned work areas.
• Leads outreach efforts to establish strategic working relationships and partnerships with local service providers in each service area to enhance the referral process.
• Completes case management activities for referred clients inclusive of assessments, comprehensive service plan, referrals to services, monitoring and follow-up, and client / caregiver engagement ensuring appropriate tracking of appropriate documentation. regarding attempts to access services and service delivery.
• Contributes to completion of data / metrics reports for internal and external program requirements inclusive of client data, outreaches, and other program outcomes.
• Leads and guides in client therapeutic support and crisis management as assigned or necessary.
• Supervises MSW placement interns as required by program agreement.
• Lead designs, planning and monitoring of in-house therapeutic events, resource fairs, and preventive programming.
• Supports hiring, onboarding, training, and mentoring of new staff inclusive of foundational training areas and in concert with hiring manager / supervisor.
• Supports with termed special projects related to the delivery of services to children as assigned.
• Conducts assessments of referred clients, including the larger context in which the child is living, identifying needs, barriers, and safety concerns.
• Supervises general interns and volunteers.
• Other duties as assigned.

Qualifications and Requirements

Our Benefits

For a complete list of benefits, please click here.

Our Focus on Wellness

KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities.

For more information regarding our Wellness initiatives please visit this link.

Application Instructions

To be considered for this role, please submit an employment application at  supportkind.org / join -the-team, along with your resume and cover letter.

Disclaimer :  KIND is committed to an ethical recruitment and hiring process and maintains a firm “no fees” recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website :   https : / / supportkind.org / join -the-team / kind-employment-practices / .

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.