Director, Implementation

Overview

The Director, Implementation is responsible for aligning LT’s strategic process improvement priorities with actionable plans, executing project milestones and critical action steps, and leading organizational integration. This role oversees a team of Managers and collaborates with the Managing Director, New Initiatives to ensure priority projects are executed seamlessly. By leading organizational alignment, managing resources, and fostering cross-departmental collaboration, the role ensures initiatives are implemented and transitioned into sustainable operations, from project origination to organizational integration.

Essential Responsibilities

• Provide guidance and oversight for project implementation, promoting cross-departmental collaboration.
• Establish and maintain best practices and processes for development and implementation of initiatives.
• Ensure overall project success, quality, staff performance, and end-user feedback.
• Conduct project research and analysis, understand end-user needs, trends, and best practices, and provide recommendations to inform Executive and Senior leadership.
• Meet with stakeholders to clarify project vision, goals, and business needs.
• Partner with leadership to align strategic priorities and manage internal and external communications for efficient progress, implementation, and completion of projects and operations.
• Identify barriers before and during project implementation and provide data-driven, tailored solutions.
• Work with REDS, PPD, Risk, Facilities and Programs teams to coordinate efforts and ensure seamless execution.
• Obtain cross-functional knowledge to understand issues, trends, and perspectives affecting LT’s mission, programs, and objectives.
• Lead organization-wide projects, facilitate meetings, and ensure stakeholder tasks are completed on time and within budget.
• Incorporate feedback from leadership and stakeholders, reevaluating and adjusting plans as necessary.
• Maintain feedback loops and process improvement strategies for each project.
• Coordinate project organization, scheduling, deadlines, budget, updates, presentations, and training.
• Review plans and provide recommendations for direct reports to align with organizational goals and LT’s kamaliʻi needs.
• Prepare and maintain operational budgets and team capacities, stewarding resources.

Other Duties

Qualifications

Organizational Values

Travel Requirements

This position may require occasional travel across the island, inter-island, and out-of-state, depending on team and organizational needs. Travel may be needed to contribute to LT’s mission and Queen’s legacy.

Physical and Other Demands

Perform light physical work, including climbing, stooping, kneeling, crouching, reaching, and lifting up to 25 pounds. Exposed to outdoor climate and diverse terrain.

Job Details

Job Title : Director, Implementation

Reports to : Managing Director, New Initiatives

FLSA Status : Exempt

Aligned Executive : Vice President and Chief Operations Officer

Department : New Initiatives

Liliʻuokalani Trust is an Equal Opportunity Employer. We recruit and retain diverse talent. All employment decisions are based on merit, competence, performance, and business needs. Applications will be considered without regard to race, color, religion, sex, national origin, sexual orientation, gender identity or expression, ancestry, disability, veteran status or other legally protected characteristics.

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