Job Description
Job Description
Bank Midwest is seeking a full-time Insurance Personal Lines Customer Service Rep. This position works closely with all producers and customers to provide excellent customer service.
Responsibilities / Duties :
- Provide prompt, efficient, high-quality service to clients and agents as the primary point of contact.
- Work with agents and insurance carriers to market both new and renewal personal lines accounts.
- Gather information as needed for renewals, changes, and other customer service-related needs.
- Maintain strong business relationships with carriers, including service representatives, underwriting and claims.
- Working knowledge of the agency's core systems; EPIC and insurance carrier sites.
- Document all customer contact and interactions within core system.
Requirements :
Licensing in Property / Casualty and Life / Health a plus; however; we will assist in training to secure proper licensing.Strong verbal / written communication skills, accuracy and attention to detail.Strong customer service focus and enjoy working in a team environment.Benefits :
Competitive compensation, 401(k), bonus program, and Employee Stock Ownership Plan.Medical, Dental, Vision options.Paid Time Off, HolidaysCompensation is based on experience and qualifications.Equal Opportunity Employer