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Technical Writer (Infrastructure & Operations)

Technical Writer (Infrastructure & Operations)

TEKsystemsLos Angeles, CA, United States
1 day ago
Job type
  • Full-time
Job description
  • Summary :
  • We're looking for a Lead Technical Writer who thrives at the intersection of technology and strategy. This is not a "just write manuals" role-this is about owning the documentation program end-to-end for complex, enterprise-grade solutions in Networking, Data Center Operations, and Digital Workplace technologies (Collaboration, AV, Contact Center).
  • Candidates must be local to Los Angeles, CA.
  • What you'll do :
  • Own the Documentation Program
  • : Plan, draft, and refine HLD / LLD narratives, SOPs / runbooks, operational guides, and client-facing deliverables.
  • Architect Clarity
  • : Create diagrams and visual workflows (Visio or similar) that simplify complex network and data center architectures.
  • Shape Strategic Content
  • : Develop persuasive RFP responses, white papers, and technical marketing assets that position solutions competitively.
  • Govern Quality
  • : Lead editorial and compliance gates-style, tone, accessibility, legal / security-and enforce brand standards.
  • Enable Knowledge Management
  • : Manage templates, version control, and publication in SharePoint / Confluence; track usage and quality KPIs.
  • Collaborate Across Functions
  • : Work closely with engineering, product, and sales teams to ensure technical accuracy and business alignment.
  • Core Skills :
  • Technical Writing & Editing

    Network & Data Center Knowledge

    SOPs / Runbooks Development

    Visio or Equivalent Diagramming Tools

    RFP & Proposal Writing

    Knowledge Base & Content Governance

    • Job Type & Location
    • This is a Contract to Hire position based out of Los Angeles, CA.

    • Pay and Benefits
    • The pay range for this position is $50.00 - $70.00 / hr.

      Eligibility requirements apply to some benefits and may depend on your job

      classification and length of employment. Benefits are subject to change and may be

      subject to specific elections, plan, or program terms. If eligible, the benefits

      available for this temporary role may include the following :

    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off / Leave (PTO, Vacation or Sick Leave)
    • Workplace Type
    • This is a fully onsite position in Los Angeles,CA.

    • Application Deadline
    • This position is anticipated to close on Nov 18, 2025.

      h4>

      About TEKsystems :

      We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

      About TEKsystems and TEKsystems Global Services

      We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

      The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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