CRM Developer

Job Description

Job Description

Why join our team?

With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do.

A Certified Great Place to Work®

Don’t just take our word for it—our people have spoken. According to the Great Place to Work® 2025–2026 survey :

• 96% feel good about how we support the community
• 94% are proud to tell others they work at the USO
• 92% say their work has special meaning—it’s not “just a job”
• 91% felt welcomed from day one
• Over 88% agree all employees are treated fairly, regardless of race or gender

Mission-driven and technically skilled CRM Developer. This role is responsible for designing, building, and maintaining Salesforce solutions that support core organizational functions including Fundraising, Programs, and Operations. The CRM Developer brings strong hands-on experience with Salesforce Nonprofit Cloud, Experience Cloud, and other core Salesforce technologies, coupled with excellent problem-solving, communication, and collaboration skills. This is a cross-functional role supporting full project lifecycles, from requirements gathering through deployment and support, with an emphasis on scalable architecture, technical quality, and alignment to mission outcomes.

Principal Duties and Responsibilities (

Solution Design and Development

Integration and Deployment

Platform Configuration and Administration

Quality Assurance and Lifecycle Support

Team Collaboration and Continuous Improvement

Other Duties as Assigned

This may include participation in ad hoc projects, cross-functional initiatives, assisting with user training sessions or producing user-facing documentation, supporting data migration efforts during organizational transitions, assisting with security audits or compliance reviews involving Salesforce or integrated systems, responding to ad hoc reporting or data extraction needs. Flexibility and adaptability are key to successfully fulfilling these responsibilities.

Job Specifications

Minimum Qualifications

Preferred Qualifications

Soft Skills

Details

If that’s not enough to convince you, here are some direct quotes from employees :

Apply today. Join the mission. Join Team USO.