Receptionist
- Full-time
Job Description
📍 New York, New York, United States
On-site
SPS Global is seeking a professional and service-driven Receptionist to support on-site operations in New York, NY. This role serves as a key point of contact for employees, guests, and vendors while supporting the daily operations of the office. The role focuses on providing excellent customer service, maintaining shared office spaces, and coordinating workplace services to ensure a professional, organized, and welcoming environment.
The ideal candidate thrives in a fast-paced corporate environment, demonstrates strong attention to detail, and consistently delivers a 5-star customer experience while maintaining professionalism and operational efficiency.
Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership
What You'll Do
• Welcome and greet guests, clients, and visitors in a professional and courteous manner, ensuring a positive arrival experience
• Maintain and restock office pantries and supply hubs daily to ensure spaces remain clean, organized, and fully stocked.
• Ensure meeting and conference rooms are cleaned, reset, and ready for upcoming meetings throughout the day.
• Coordinate with internal teams and departments to support various office service requests and operational needs.
• Schedule and manage meeting and conference room bookings as needed.
• Monitor and report office related needs by submitting reactive work orders and service requests.
• Support the overall functionality and appearance of common areas and workplace amenities.
• Assist with special assignments, administrative support, and ad-hoc projects as requested.
What We're Looking For:Required:
• High School Diploma (or equivalent) required. Bachelor's Degree or higher preferred.
• 2-3 years of corporate/ hospitality receptionist experience
• Strong customer service and interpersonal skills with a professional demeanor.
• Excellent organizational and time management abilities.
• Ability to multitask and manage multiple requests in a fast-paced office environment.
• Strong verbal and written communication skills.
• Ability to work collaboratively with multiple teams and departments.
• Previous experience in reception, hospitality, office services, or workplace support is preferred.
• Proficient in MS Office suite of applications
Preferred:• Experience supporting hospitality or corporate meeting environments
• Experience with badge systems or visitor management platforms
Physical Demands:
• Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 40 lbs.
• Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.
• Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).
• Physically able to talk on the phone and input data simultaneously.
• Ability to lift or move 40 lbs. or greater frequently.
• Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or may include detection of differences between colors, including shades of color and brightness.
Travel:
N/A
Other Duties:This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Compensation:
The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.
Use of Artificial Intelligence (AI):
No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.
Vacancy Status:
This posting is for an existing vacancy.
WHAT WE OFFER
- Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
- Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
- We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
- Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
- Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
About SPS
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform.
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.
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