Talent.com
Telecommunications Operator - PBX - Part Time/Evenings - Req#2030322629
Telecommunications Operator - PBX - Part Time/Evenings - Req#2030322629Antelope Valley Medical Center • Lancaster, CA, US
Telecommunications Operator - PBX - Part Time/Evenings - Req#2030322629

Telecommunications Operator - PBX - Part Time/Evenings - Req#2030322629

Antelope Valley Medical Center • Lancaster, CA, US
30+ days ago
Job type
  • Part-time
Job description

Job Objective:

Under the direction of the Manager of Admitting, operates a single or multiple position switchboard. Fills in self-scheduling form in a timely manner. Other miscellaneous duties as required.

Essential Duties:

  • Coordinates, handles and processes incoming and outgoing calls on the telephone console
  • Coordinates the paging of physicians using overhead system
  • Ability to use the hospital paging system with skill
  • Answers all calls in a timely manner (less than 3 rings) the hospital standard
  • Ability to prioritize all calls
  • Ability to locate patients using the hospital computer system
  • Recognizes the DNA flag to protect patient confidentially
  • Knowledge of hospital emergency codes
  • Demonstrates good communication with other departments which require PBX assistance. Supports a positive image to all by identifying themselves when answering a call
  • Uses a pleasant tone and correct grammar when answering calls
  • Keeps co-workers informed of changes made to effectively transfer calls to correct location
  • Communicates well with concerned patients and their families
  • Demonstrates a strong ability to identify, analyze and solve problems effectively
  • Conforms to departmental and hospital performance and service standards

Non-Essential Duties:

  • Maintains department bulletin board and updates information
  • Assists with stocking supplies
  • Receives defective beepers

Skills and Abilities:

  • Knowledge of the operation of a multiple position telephone switchboard, including but not limited to normal switchboard practices and procedures, normally acquired through a minimum of six months switchboard experience
  • Knowledge of basic computer skills
  • Able to research patient names and room numbers
  • Ability to communicate effectively while maintaining good working relationships with co-workers, managers and other hospital staff
  • Ability to deliver and support the highest level of patient/customer satisfaction at all times
  • Ability to develop and implement new ideas/systems with innovation and creativity
  • Ability to work under pressure and meet time parameters
  • Ability to adhere with AVH Absenteeism and Tardiness Policy
  • Ability to adhere with AVH Leaves of Absence Policy
  • Ability to adhere with AVH Paid Time Off (PTO) Policy
  • Ability to adhere with AVH Recording of Hours Worked Policy
  • Ability to adhere to the hospital dress code
  • Knowledge, understanding and adherence of the telephone etiquette standards
  • Conforms to AVH Standards of Behavior
  • Ability to function effectively under pressure and meet time parameters
  • Ability to communicate effectively under pressure and meet time parameters
  • Ability to communicate effectively while maintaining good working relationships with co-workers, managers and other hospital staff
  • Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVH
  • Ability to maintain the confidentiality of patient, hospital and department information
  • Ability to adhere to safety rules and regulations
  • Safely and effectively uses all equipment necessary to carry out duties
  • Ability to interpret and function under hospital and department policies and procedures
  • Conforms with required and appropriate JCAHO requirements
  • Conforms with and supports hospital quality assurance and improvement guidelines
  • Ability to participate effectively in department and hospital staff education
  • Display a willingness to work as a team player
  • Ability to give and support the highest level of patient/customer satisfaction at all times
  • Supports and adheres to the values and mission statement established by the AVH Board of Directors
  • Ability to demonstrate knowledge and understanding of Corporate Compliance rules and regulations, complies with duty to report behavior standard, demonstrates understanding of purpose for Corporate Compliance hotline and importance of seeking guidance from a supervisor when in doubt regarding a possible Corporate Compliance issue.

Required Licensure and/or Certifications:

  • None required.

Working Conditions:

  • Performs duties in a normal office environment.

A detailed description of the physical requirements of this job is maintained in the Employee Health Department.


Required Licensure and/or Certifications:

  • None required.
Create a job alert for this search

Telecommunications Operator - PBX - Part Time/Evenings - Req#2030322629 • Lancaster, CA, US

Similar jobs

Customs and Border Protection Officer (CBPO) - Entry Level New Hire Sign-On and Retention Incentives

U.S. Customs and Border ProtectionLancaster, CA, US
Full-time

Customs and Border Protection Officer (CBPO) .Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of hig...Show more

 • Promoted • New!

Customer Service Representative - Remote - 50k-60k/Year

Spade Recruiting USAAltadena, California
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providin...Show more

 • Promoted

Diagnostic Ultrasound Tech Sonographer (Part-Time, Weekends)

Kaiser PermanenteLancaster, California, United States
Part-time

A leading healthcare provider in California seeks a Diagnostic Medical Sonographer to perform ultrasound examinations and produce high-quality images for diagnostic purposes.The role requires profi...Show more

 • Promoted

Customer Service Advisor

Express CarePALMDALE, CA, US
Full-time +1

Sams Automotive LLC, a Valvoline Express Care operator, is hiring a Customer Service Advisor! You’ll create lasting impressions and build loyal customers by using your knowledge of our products and...Show more

Gas Management Support Lead - AMS (Remote)

Alasus TechnologiesAltadena, CA, United States
Remote
Full-time

We're Hiring - Gas Management Support Lead (Application Manager Services / AMS) SoCal Gas Remote Travel Our client, SoCal Gas , is seeking a highly skilled Techno-Functional Lead to provide Applica...Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausAltadena, CA, US
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...Show more

 • Promoted

Benefits Customer Service Coordinator (50k-90k per year)

Professional CareersAltadena, California
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...Show more

 • Promoted

Commercial Lines Account Manager

Insurance ReliefAltadena, California, US
Full-time

Commercial Lines Account Manager.The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.A client-focused insurance b...Show more

 • Promoted • New!

On Call Substitute Teacher

Aveson Charter SchoolAltadena, CA, USA
Full-time
Quick Apply

Teaches and supervises Aveson students when the regular advisor is absent.The foundation of the organization is the combination of Personalized Mastery Learning (PML), Social Leadership, and Health...Show more

Part-Time Radiology Technologist

LaentPalmdale, California, United States
Part-time

Description We are a growing, patient-centered medical group with multiple clinic locations across the Los Angeles area, providing high-quality, compassionate care in ENT, Allergy, Audiology, and I...Show more

 • Promoted

Outpatient Therapist — Hybrid Telehealth (Bilingual Preferred)

Penny Lane CentersLancaster, California, United States
Full-time +1

A mental health service organization is looking for an Outpatient Therapist in Lancaster, CA.The Therapist will provide mental health services, including individual and family therapy, working coll...Show more

 • Promoted

Remote Customer Service Representative $45 per hour

GL1Lancaster, California
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Advanced Practice Provider - Collaborative Care Leader

Unio Health PartnersLancaster, California, United States
Full-time

A healthcare organization in California is seeking an experienced NP/PA to provide patient care, including evaluation, management, and treatment.The ideal candidate will possess a Master's Degree i...Show more

 • Promoted

Aviation Mechanical Instructor - Edwards Airforce Base/Victorville, CA

GP Strategies Government SolutionsEdwards, California, US
Full-time

Come make an impact in the Public Sector! Join our team to do meaningful work and support high-impact government missions.Are you the right candidate for this opportunity Make sure to read the full...Show more

 • Promoted

Work from Home – Product Feedback Support - $25-$45 per hour

GLAltadena, California
Remote
Full-time

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show more

 • Promoted

Staff Psychiatrist - Up to $5K Sign On Bonus

Precise Behavioral, Inc.Lancaster, CA, United States
Full-time

We are looking for a staff psychiatrist to join our team to support an onsite, behavioral health unit in the Lancaster, CA area.Precise is a physician-owned and led organization that enables a mix ...Show more

 • Promoted

Licensed Psychiatric Technician - Mobile Crisis Outreach Team

SycamoresAltadena, California, United States
Full-time

Licensed Psychiatric Technician - Mobile Crisis Outreach Team Job Description Posted Tuesday, November 25, 2025 at 11:00 AM JOB SUMMARY: Sycamores is partnering with the 988 mental health crisis ho...Show more

 • Promoted

Remote Job $790/wk - Hiring Focus Group Panelists

MaxionAltadena, CA, US
Remote
Full-time +2

Want to make extra money on YOUR schedule? Join our exclusive list of research study participants and .Perfect for anyone seeking remote, part-time, or temporary work, these opportunities require ....Show more