Assistant Store Manager (Sur La Table)

Assistant Store Manager (Sur La Table)

With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we're all here for the same reason to roll up our sleeves and create happiness through cooking and sharing good food.

Position Overview

As an Assistant Store Manager at Sur La Table, you play a key role in the success of the store by assisting a high-performing retail team that inspires customers throughout every stage of their culinary experience. The Assistant Store Manager helps cultivate a positive store culture focused on #bestincenter service, a company-wide standard for excellence in service.

Key Responsibilities

Leadership & Team Development

• Supports the recruitment, training, and ongoing development of a high-performing team to meet the business needs of both culinary and retail.
• Provide coaching and feedback to ensure team members deliver outstanding customer experience.
• Assist in development plans to support individual and team growth.

Customer Experience & Brand Representation

Sales & Business Performance

Operations & Compliance

Physical Requirements

Ability to communicate verbally and work cooperatively with associates and customers. Ability to remain standing for up to 5 hours at a time. Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor. Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor. Ability to lift and / or move merchandise weighing up to 50 lbs. Ability to ascend / descend ladders to retrieve and / or move merchandise. Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work. Workweeks are expected to be between 36 and 40 hours with the ability to have a flexible schedule, including nights, weekends, and holidays. Regular and predictable attendance.

Qualifications & Experience

Must be 21 years of age or older at the time of employment. 1-2 years of retail management experience, preferably in a specialty or culinary retail environment. Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals. Strong leadership skills with the ability to inspire, develop, and retain a high performing team. Excellent communication, problem-solving, and decision-making abilities. Passion for community engagement and providing exceptional customer experiences. Proficiency in Microsoft Office and retail management systems preferred.