Bilingual Customer Service Representative

A company is looking for a Bilingual Customer Service Representative - Spanish.

Key Responsibilities

Answer incoming calls and assist consumers with inquiries while adhering to performance standards and privacy policies

Document inquiries and fulfill requests for materials as per established guidelines

Facilitate translation services for non-English speaking callers and escalate issues as needed

Required Qualifications

High school diploma or GED required, with 0-6 months of relevant experience or equivalent education

Fluency in English and Spanish is required

Customer service experience preferred

Must reside within 40 miles of Oklahoma City

Ability to pass pre-employment screenings, including a background check