Office Administrator / Business Development

Job Description

Premier Home Health Care Services, Inc. is a leading established Home Health Care Agency. We currently have an opening for an Office Administrator / Business Development in New Jersey.

The role of the Office Administrator / Business Development is to implement the operational plan and coordinate all functions of the branch location. This role will also broaden the company’s market share and achieve set goals by establishing and implementing strategies, associated presentations, sales training curriculums, and service programs and referral processes relative to the region’s private duty market place. It is the expectation that the Office Administrator / Business Development will externally promote the organization’s programs and services on a Local, Regional and State level. Secondary responsibilities include establishing contractual relationships for supplemental staffing, private duty nursing and sitter services, and developing programs or services that will satisfy identified unmet needs in the community

Responsibilities :

1. Develops and implements a marketing strategy designed to achieve regional objectives established in conjunction with the Vice President of Operations.

2. Analyzes the potential of the company’s / region’s service area to determine new market targets specific to private pay client referrals from Assisted Living, Rehab, SNF, Elder / Trust Lawyers, geriatric care managers, hospice, and other contract sources.

3. Succeeds in achieving weekly points of contact and revenue goals established.

4. Generates referrals for private pay, PERS and MD2 services through an established marketing strategy and contacts.

5. Evaluates and trends inquiry and case conversion statistics.

6. Trends referral source complaints and monitors satisfaction.

7. Establishes staff and customer training and educational materials.

8. Assists with the telephonic follow up to referral sources for clients who remain undecided on initiating services.

9. Recommends monitors and analyzes advertising and promotional needs, including print, online, electronic media, and direct mail.

10. Ensures all HIPAA requirements are adhered to.

11. Participates and makes suggestions for Q.I / Q.M initiatives and attends Q.M meetings as required.

12. Follows all Agency policies and procedures.

13. Performs other related duties as required and assigned.

Qualifications :

1. Education : College graduate. Business degree preferred.

2. Travel : Travel may be required for business purposes. If so, the employee must have a valid driver’s license issued by the state in which they work and a satisfactory driving record.

3. Work Experience :

a. Two to three years of program and business development experience in a comparably sized company with A minimum of three years of home care experience with a Licensed Home Care Service Agency, Certified Home Health Agency, Long Term Home Health Care Program, Hospice Program or other health care provider as defined by particular state regulations.

b. Ability to use computerized systems. Internet savvy (researching skills a must).

c. Excellent verbal and written communication; and customer service skills.

d. Ability to work well under pressure.

e. Ability to execute a strategic plan and marketing strategy.

f. Experience in a position that required administrative, operational and supervisor responsibilities.

g. Experience with creating and conducting oral presentations to different target audiences

h. Experience in working collaboratively and interdepartmentally to achieve expansion goals

i. Knowledge of all applicable Federal, State and local laws and regulatory requirements, with JCAHO / CAHC experience preferred. Bi-lingual – English / Spanish a plus.

Premier Home Health Care Services offers a competitive salary. In addition, Full Time Employees are eligible for medical, dental, vision, 401K, paid time off, holiday pay, short-term disability, life insurance, and an optimal legal plan. All interested applicants please apply today!

EOE / M / F / D / V

Job Type : Full-time

Benefits :

401(k)

Health insurance

Health savings account

Paid time off

Vision insurance

Education :

• Bachelor's (Required)

Experience :

• Business development : 3 years (Required)
• Office management : 3 years (Required)
• Sales : 3 years (Required)

Language :

• Spanish (Required)
• English (Required)

Ability to Commute :

• Union, NJ 07083 (Preferred)

Work Location : In person