ASSOCIATE COMMISSIONER

Administrative Director of Social Services

Applicants must be permanent in the Administrative Director of Social Services Civil Service Title or be permanent in a comparable title eligible for 6.1.9 Title Change or be reachable with the score of 100 on the Open Competitive Administrative Director of Social Services Exam (# 1121). The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies and Nonprofit Organizations, DHS works to prevent homelessness before it begins, reduce street homelessness, provide temporary shelter, and connect individuals and families to stable housing all with a focus on accountability, empathy, and equity. DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness. The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency's Single Adult, Adult Families and Families with Children's intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City's most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year. The Department of Homeless Services (DHS) is recruiting for one (1) Administrative Director of Social Services M-V to function as an Associate Commissioner who will :

• Strengthen the investigation and eligibility determination process and ensure that ineligible and diverted families are appropriately assisted by the Resource Room Social Workers, Legal Services and other program staff.
• Improve provision of service and focus on reducing the length of time families remain at Intake.
• Oversee efficiencies in all processes, leading to increased diversions and quicker placements into shelter units.
• Supervise operational efficiencies around client flow, transportation and staffing, and determine best practices for all operations.
• Maximize the collaborative integrated efforts with onsite partners- Human Resources Administration, Administration for Children's Services, Department of Education, and the Floating Hospital Medical Provider.
• Collaborate with Maintenance and Repair, DHS Police, and contracted services (FJC Security, Vallo Transportation, and Maramount Food Services manage physical maintenance, security, provision of client supplies, transportation, funds disbursement, and food services.
• Execution of the above processes through leadership and management of approximately 300 employees.
• Participate in inter-divisional planning and development with other divisions within the Agency.

Hours / Schedule : Mon-Friday 8 : 00 am 4pm Based on 24 / 7 coverage.

Administrative Director of Soc - 10056

Minimum Qualifications

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or 2. Education and / or experience equivalent to "1" above.

Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows :

However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.

Preferred Skills

Preference will be given to MSW candidates with extensive social services background. Managerial and organizational skills are required. Direct experience with homeless families and individuals involved in the homeless system is also preferred. Excellent communications skills (both oral and written) and research skills. Demonstrated ability to manage multiple, time-sensitive responsibilities effectively and independently in a fast paced environment are required.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https : / / studentaid.gov / pslf / .

Residency Requirement

New York City Residency is not required for this position.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.