Area Manager

JOB PURPOSE / SUMMARY

HomeRiver Group is looking to hire an Area Manager to work onsite in either their East Orange, NJ or Trenton, NJ office. The Area Manager is responsible for the training and oversight of the Property Management activities for their team. The Area Manager ensures low vacancy rates, rent collections reviews, and resolves client and tenant related escalations. They are responsible for managing their team's performance and ensuring all key performance indicators are met and / or exceed. This position would require travel to both East Orange NJ and Trenton NJ offices.

ESSENTIAL FUNCTIONS

1. Provides local oversight of all market operations for the region.

2. Acts as an escalation point for residents and the first escalation point for clients

3. Point of contact for initial client and customer escalations.

4. Drives team's performance to increase owner retention and satisfaction.

5. Responsible developing business opportunities by ensuring excellent customer service

is provided at all times and / or building a strong network within the assigned territory.

6. Manages for assigned territory within the market.

EDUCATION AND EXPERIENCE REQUIRED

Bachelor's degree preferred or equivalent experience.

5 + years property management experience.

2+ years minimum of supervisor experience managing property managers.

Knowledge of property management software i.e., Entrata, Yardi, AppFolio, etc.

Strong interpersonal skills and drive to provide superior customer service to all parties.

Self-starter attitude and ability to prioritize, handle multiple assignments, exercise sound judgment, and take ownership of projects with minimal direct supervision.

COMPETENCIES

• Coordinating the work and activities of others
• Time Management
• Commitment to Excellence
• Customer Focus
• Detail Orientation
• Judgment and Decision Making
• Relationship Building

What HomeRiver Group Offers Full-time Associates :

If this sounds like the right opportunity for you to start or continue a career in property management, apply today!

ABOUT HOMERIVER GROUP

HomeRiver Group is an integrated national platform offering world-class property management services to investors in the single family and multi-family rental markets. Our mission to provide aggressive, proactive, and honest property management continues. This partnership allows us to combine our local knowledge and experience with the tools and resources provided by a larger organization. We strive to be professional, to communicate well, and to continue educating ourselves and our customers. We hold ourselves to the highest standards of integrity and transparency in dealing with our clients, our residents, our vendors, and each other.

Our exceptional employees enjoy a fun and rewarding team culture . We treat each other with respect, sensitivity, and consideration. Employees also enjoy competitive pay and generous benefits . Our belief is that happy employees will provide the best service to our clients and customers.

READY TO JOIN OUR PROPERTY MANAGEMENT TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application . We look forward to meeting you!

HomeRiver Group is an Equal Opportunity Employer