Floor Staff

Job Description

Job Description

At Landmark Theatres we are Movies and more! We are focused on enhancing your escape through the diversity of our curated content : Films, Music, Sports, Gaming, Live Events, Streaming, etc. Landmark is known for historic theatres as well as those with neighborhood charm and contemporary locations with all the latest amenities.

We offer all the regular movie concession fare you expect, as well as beer, wine and other spirits at many locations. We are also focused on bringing you state-of-the-art presentation and a safe environment for you to experience it. Going out is a social, interactive experience, and each Landmark Theatre is part of your local community. We interact and engage with our guests, but most of all, we listen.

Essential Duties & Expectations :

Under general supervision of the Management Team, Floor Staff are responsible for providing a sophisticated entertainment experience through unsurpassed customer service. Floor staff will be scheduled to work Box Office, Concession, Usher, or Kitchen as staffing needs require. Qualified candidates must be available to work nights, weekends and Holidays.

Essential job duties and responsibilities include, but not limited to :

Box office :

• Greet and welcome each customer
• Assist with movie / seat selection and answers general questions
• Provide friendly and efficient service including answering questions and resolving customer concerns
• Use point of sale system to accurately process transactions and payments
• Answer incoming phone calls and provide general theatre information
• Responsible for accuracy of cash drawer, passes, vouchers, refunds / exchanges, and inventory
• Checks and updates marquee and displays
• Knowledgeable of amenities associated with each film
• Issues / assists customers with hard of hearing and closed caption devices (in-theatre set up)

Concession :

Usher :

Qualifications, Skills, and Abilities :

Fantastic Benefits include :

Salary Range

$17.65—$17.65 USD

This is an Onsite Position

FOR CALIFORNIA APPLICANTS ONLY : Please read and review our Notice to California Applicants.