Sales Associate

Scope : To provide high standard of customer service and to contribute to the achievement of the store target.

Key Responsibilities :

• Providing exceptional standards of customer experience surpassing customer expectations at every opportunity by following CLIC Selling Ceremony and carrying out CRM activities according to the Company’s policies and procedures
• Demonstrating and reflecting the exceptional lifestyle image of CLIC through customer service, attitude, personal grooming and behavior
• Developing a detailed knowledge of the product to provide exceptional and knowledgeable customer service
• Participating in and representing CLIC during events and activities
• Contributing ideas and suggestions to the team in order to achieve improvements in all aspects of the store performance
• Demonstrating a constant awareness and actively striving to achieve key performance indicators in order to increase boutique performance and reach individual and store targets
• Actively ensuring merchandise presentation reflects VM standards and general tidiness and cleanliness of the store at all times
• Playing an active role in replenishing stock according to CLIC procedures and policies
• Ensure the product is kept in the best way and the tag and the correct price.
• Collaborate with the team in organizing the product in the stock room by
• participating in stock takes and helping to keep the stock room tidy and clean
• Attending and participating in all store meetings and training events as required ensuring good communication is maintained

Skills :