Medical Transport Operations Manager

Patient Logistics Operations Manager

This role sits onsite in Nashville, TN.

At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include :

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Note : Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Patient Logistics Operations Manager like you to be a part of our team.

Job Summary and Qualifications

The Corporate Operations Manager, Patient Logistics Centers and Medical Transportation is responsible for planning and executing infrastructure and operations projects across the PLC and MT field locations and corporate centralized operations. This individual will drive the continuous improvement of the quality, usability, and adoption of the tools and resources available to the field teams. Projects will be focused on technology, emergency preparedness, labor & productivity, process improvement, and the alignment / acquisition of new facilities, business units, and functions. The Operations Manager, with direction from the Director and AVP of Infrastructure, will serve as the business owner of multiple initiatives - driving strategic prioritization, planning implementations and driving project execution.

What you will do in this role :

Identify opportunities to improve the quality of the tools / resources available to the field teams.

Key contributor to the development, planning, and execution of programs and projects

Supports integration efforts for new facility acquisitions and service line expansions

Supports efforts related to expansions and consolidations of locations

Partners with other corporate / field service-line leaders as needed to maintain alignment on specific initiatives and / or general strategic direction.

In conjunction with leadership, leads and executes the technology strategy for the PLC and MT organization including solution development and implementation

Supports emergency preparedness initiatives and serves as key team member for Emergency Operations Council activations and hospital evacuation efforts

Supports onboarding and ongoing skill development of leaders, including site visits as needed

Supports alignment with key service lines, business areas, departments, and programs to support HCA and to increase collaboration for growth across HCA

Presents at meetings when needed or as substitute for Director, audience may include both field and corporate leadership

Supports all other duties as assigned from the Corporate Ops Director and other members of the corporate Team

Practice and adhere to the "Code of Conduct" philosophy and "Mission and Value Statement"

What qualifications you will need :

Bachelor's degree required

Master's degree preferred

5+ years of experience in leadership role, preferably in healthcare

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Patient Logistics Operations Manager opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.