Regional Operations Director

Job Description

Job Description

Position Description : Options Medical Weight Loss is the premier medical weight loss clinic, with locations in 8 states and growing! At Options, we believe our mission goes beyond helping patients lose weightwe strive to be trusted wellness partners, offering the tools and resources to help individuals achieve healthier, more fulfilling lives. Our mission is clear, to end obesity, one patient at a time.

Transform your career, transform your life!

We are seeking a Regional Operations Director, to play a pivotal role in driving the success of our clinics across multiple states. You will be responsible for leading a team to achieve both short-term and long-term while fostering a culture of excellence, accountability, and partnership ensuring the growth and success of the business in partnership with the Regional Clinical Operations Director. Your leadership will be essential in ensuring operational efficiency, delivering outstanding patient experiences, and maximizing clinic performance in a high growth organization. You will report to the COO.

Position Responsibilities : ESSENTIAL JOB FUNCTIONS

Support patient loyalty through development of care team members; identify and diagnose opportunities within the region, engaging managers in continuously improving the patient experience.Drive revenue and profitability by monitoring regional performance through key performance indicators, conducting business reviews, and engaging clinic leadership in strategic initiatives. Ensure operational excellence, oversee operations, establish objectives with leadership, review results against company goals, and develop plans for optimal regional performance.Develop and implement strategies to drive sales and increase profitability across the region by leveraging industry knowledge and trends, fostering a presence in the business community to generate new opportunities, and developing strategic service-minded professionals through various coaching techniques.Oversee staffing models to ensure adequate patient coverage with Dyad Regional counterpart.Build and sustain a high-performance culture by attracting, developing, and retaining a motivated team. Evaluate associates performance with a focus on career development with Dyad Regional counterpart.Facilitates training programs for new managers, preparing them to successfully lead their clinic operations and staff.Lead your region through effective collaboration and partnership with key business partners.Foster open communication and collaboration within the Dyad leadership team and with Regional Clinical Operations Director.Thoroughly understand all Options programs, serving as a subject matter expert for the team. Ensures all associates are kept informed of any new programs or changes to existing programs, and trains staff to be subject matter experts as well.Ensure the clinics compliance with all applicable laws, rules, regulations, and standards.Travel to offices (up to 35%) to develop relationships with clinic associates to have a strong understanding of their office performance. Participate in office visits to identify and coach areas of development, recognize achievements and growth.

Competencies :

8+ years of progressive growth within retail or hospitality with 3+ years in a multi-unit leadership roleProven results in driving top-line revenue, creating service focused customer experiences, and attracting, developing, and retaining associates at all levelsLead and developed results driven, high performing teams.Demonstrated ability to work in a high volume, fast-paced, growth-minded, results-oriented work environmentProven ability to work across all areas of an organization to influence stakeholders and lead the team to success. Effective relationship builder internally (peers, teams, company-wide) and externally.Proficiency with Microsoft Office / Suite to include Word, Excel, and Power Point.Bachelor's degree preferred.

Physical Requirements :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; and may be required to lift up to 25 lbs. We Offer : Medical (Employer supplemented)DentalVisionParental Leave (PTO)Employer-paid short-term disabilityPaid Time Off (PTO)Long-Term DisabilityFSA- Flexible Saving Account- Dependent CareEAP- Employer Assistance ProgramContinuing Education ReimbursementOngoing Teambuilding Events and ExperiencesContinuing to enhance and enrich and formalize our employee recognition and rewards programGenerous discount on Options Medical Services and Products (40%)401KPromotion and Career Growth Opportunities $130,000.00 - $160,000.00 Annually