Airport Security Representative I

Posting Expires : 10 / 26 / 2025 General Description and Classification Standards Assists in overseeing the daily operations of the computerized access system, reports on security deficiencies, acts as lead worker with junior staff on airport security duties. Perform duties related to aviation security, physical security, access control, insider threat, CCTV monitoring, and customer service. Supervision Received. Direction received is focused on accomplishing objectives which are outlined in policy and procedures on airport security. Works with other staff with responsibility for completion of assigned tasks. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Operate the computerized access control system and monitor the closed-circuit television system to ensure surveillance of access points and control access of people and vehicles onto secured areas and other restricted areas of the airport are accomplished. Provide assistance to persons requesting access, or those not familiar with access control procedures, such as contacting parties that do not have the required authorization in order to minimize delays or interruptions of normal business. Assist in analyzing data for monthly audits and writing investigative reports. Perform airport security radio communications and telecommunications duties for the Aviation Security Division by monitoring the assigned frequencies and dispatching appropriate resources to affected areas. Perform paging and information functions utilizing a public address system, voice communications console and data terminal. Receive and process information using various types of computerized communications equipment including two-way radio frequencies, access control monitoring system and telephone systems which requires the ability to think clearly and quickly gather, evaluate and transmit information accurately. In an effort to properly monitor access control doors throughout the airport, must be familiar with the Closed-Circuit Television (CCTV) Surveillance functions. Must be well versed in the use of computerized access control systems. Must possess the ability to monitor multiple radio frequencies while addressing telephone calls or other radio traffic. Ability to troubleshoot equipment failures and notify the proper agencies for repairs a must. Maintain permanent records of daily events. Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks. Leadership Provided May instruct less experienced staff in completing assigned duties. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Some knowledge of general security processes and procedures. Knowledge of the operation and use of computer systems and equipment utilized in the airport for security purposes. Skill in using computer equipment and standard office equipment. Ability to communicate effectively with staff and the public. Strong report writing skills. Qualifications Minimum Qualifications Education and Experience Bachelor's degree in criminal justice, airport administration or business administration or related field. Preferred Education & Experience Bachelor's degree in airport management or criminal justice or related field and one (1) year experience in a security environment. Have considerable knowledge of principal policies and procedures involved in monitoring and controlling access at large complexes as well as a familiarization with the federal aviation security rules and regulations. Considerable knowledge of Access Control and CCTV systems is highly desirable. Considerable knowledge of Windows-based systems is highly desirable. Experience analyzing data and writing reports. Must successfully pass an FBI fingerprint based criminal history records check with no disqualifying crimes within the last 10 years and Security Threat. Must possess excellent verbal and written communication skills. Licensures and Certifications Must possess a valid driver's license at the time of application. A valid Georgia driver's license must be presented for verification at the time of appointment. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. The people applying must successfully demonstrate their ability to receive, retain and process emergency information. There is a salary differential for shift work. This position is shift work; therefore, candidate must be flexible to work different shifts.It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department. The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law.We value and encourage diversity in our workforce. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Operate the computerized access control system and monitor the closed-circuit television system to ensure surveillance of access points and control access of people and vehicles onto secured areas and other restricted areas of the airport are accomplished. Provide assistance to persons requesting access, or those not familiar with access control procedures, such as contacting parties that do not have the required authorization in order to minimize delays or interruptions of normal business. Assist in analyzing data for monthly audits and writing investigative reports. Perform airport security radio communications and telecommunications duties for the Aviation Security Division by monitoring the assigned frequencies and dispatching appropriate resources to affected areas. Perform paging and information functions utilizing a public address system, voice communications console and data terminal. Receive and process information using various types of computerized communications equipment including two-way radio frequencies, access control monitoring system and telephone systems which requires the ability to think clearly and quickly gather, evaluate and transmit information accurately. In an effort to properly monitor access control doors throughout the airport, must be familiar with the Closed-Circuit Television (CCTV) Surveillance functions. Must be well versed in the use of computerized access control systems. Must possess the ability to monitor multiple radio frequencies while addressing telephone calls or other radio traffic. Ability to troubleshoot equipment failures and notify the proper agencies for repairs a must. Maintain permanent records of daily events. Decision Making Follows standardized procedures and written instructions to accomplish assigned tasks. Leadership Provided May instruct less experienced staff in completing assigned duties. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Some knowledge of general security processes and procedures. Knowledge of the operation and use of computer systems and equipment utilized in the airport for security purposes. Skill in using computer equipment and standard office equipment. Ability to communicate effectively with staff and the public. Strong report writing skills.