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Director of Premium

Director of Premium

Compass GroupMilwaukee, WI, US
30+ days ago
Job type
  • Full-time
Job description

Job Summary

Elevate the guest experience to extraordinary. As the Director of Premium, you will oversee all premium operations, ensuring impeccable service standards and executing dynamic strategies to enhance VIP guest satisfaction. You will collaborate with stakeholders, lead a dedicated team, and deliver seamless premium dining and hospitality experiences.

Qualifications :

  • Bachelor's degree in Hospitality, Business, or related field
  • 5+ years in premium services or high-end hospitality leadership
  • Proficiency in financial planning and budget management
  • Experience managing high-performing teams
  • Advanced knowledge of food and beverage operations

Key Responsibilities :

  • Oversee all aspects of premium service operations
  • Collaborate with culinary, sales, and service teams to ensure top-tier guest experiences
  • Manage premium event setup, execution, and breakdown
  • Develop strategies to exceed revenue and satisfaction goals
  • Lead recruitment, training, and development of premium staff
  • Monitor guest feedback and implement service improvements
  • Ensure compliance with Levy standards and safety regulations
  • We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

    Applications are accepted on an ongoing basis.

    At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

  • Medical
  • Dental
  • Vision
  • Life Insurance / AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off Plan
  • Paid Parental Leave
  • Holiday Time Off (varies by site / state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Levy maintains a drug-free workplace.

    Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

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    Director Of Premium • Milwaukee, WI, US

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