Boiler Service Technician

Job Description

Job Description

SUMMARY

Service or repair all makes of boilers and water heaters for commercial and industrial establishments. This position is responsible for delivery of field labor tasking procedures to execute planned service inspections, repair services, equipment installations, and to provide emergency service response coverage per company and customer safety policies and procedures, and established work tasking procedures. The ideal candidate will be a team player who possesses strong problem-solving skills with a minimum 3 years’ experience in Boiler / Water Heater mechanic work, including installation and maintenance.

ESSENTIAL DUTIES

• Ability to diagnose, maintain, adjust, repair, replace and start up Boiler / Water Heater systems and components in a timely manner ensuring 100% customer satisfaction.
• Understanding of electrical wiring schematics, working with all electrical components from disconnect throughout equipment.
• Discuss heating or boiler system malfunctions with users to isolate problems or to verify that repairs corrected malfunctions.
• Ensures that all service tasking activities are carried out in compliance with local, state, federal and all United Association requirements.
• Must maintain and record labor hours, service descriptions, and materials on service work order forms for customers and office.
• Responsible for assuring good customer service and organization on the job site.
• Provide feedback in regards to service trends, cost saving opportunities, and customer issues.
• Operate heavy equipment and machinery in the performance of these essential duties.
• Work with and around hazardous materials, as well as at heights and in confined spaces in the performance of these essential duties.
• Drive a vehicle to various jobsites throughout working hours. a. Maintain valid driver’s license and a driving record that meets company policy.
• Work in a constant state of alertness and in a safe manner.
• Regular attendance and punctuality are essential for employee job performance.
• Perform other duties as assigned.

ENVIRONMENT, PHYSICAL AND MENTAL REQUIREMENTS

SAFETY SENSITIVE

This position is designated as a safety sensitive position because it includes as part of the job duties operating a motor vehicle, the operating, maintaining, and monitoring of heavy equipment and machinery, and working with and around hazardous materials, at heights, and in confined spaces. This position is one in which a lapse of attention could result in injury, illness, or death. For the safety of the employee and others, the employee must be able to work in a constant state of alertness and concentrate for long periods of time while operating, maintaining, and monitoring heavy equipment and machinery, and while working with and around hazardous materials, at heights, and in confined spaces.

SKILLS AND COMPETENCIES

BENEFITS