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Business Analyst
Business AnalystSoft Tech Consulting, Inc • Suitland, MD, US
Business Analyst

Business Analyst

Soft Tech Consulting, Inc • Suitland, MD, US
30+ days ago
Job type
  • Full-time
Job description

Overview

Soft Tech Consulting is seeking a highly motivated, innovative individual to fill the role of Business Analyst . The candidate will provide analytical support and guidance for a government client. The designated candidate for this position will join a collaborative team environment, providing an external perspective on operations and necessary steps to maintain a successful project. They will use their professional experience to identify project needs and help the project to evolve as times and trends change. Business Analysts will coordinate with client and project leads and IT personnel to streamline processes and increase productivity. The Business Analyst will provide effective communication to all levels of staff for reporting system environment status. The place of performance for this contract is onsite in Suitland, MD.

NOTE: REQUIRES US CITIZENSHIP

REQUIRES TOP SECRET CLEARANCE

COUNTERINTELLIGENCE POLYGRAPH MAY BE REQUIRED

Responsibilities

  • Assist with development and maintenance of system documentation.
  • Assist team in understanding capabilities of all client systems listed and support mission requirements.
  • Utilize the client ticket tracking system for the recording, tracking, planning, and executing of client IT work.
  • Support updating the client documentation, guidelines, SOPs, and training aids, in the form of videos, ppt slides and standard operating procedures for system administration of client Capability instances.
  • Support updating comprehensive training program plan in the form of standard operating procedures for system operators, sustainers, and training staff and system administrators.
  • Support the preparation and presentation of briefs, demonstrations, and/or training on ISPL systems and applications.
  • Gather and analyze data for potential environment expansion.
  • Influence stakeholders to support client projects.
  • Assist with project management functions and deliverables.
  • Coordinate with different departmental teams to improve productivity.
  • Test business processes and recommend improvements.
  • Write clear and well-structured business requirements and documentation.
  • Identify automation opportunities.
  • Create reports, dashboards and visualizations to help others understand project performance.
  • Analyze process issues and bottlenecks to make improvements.
  • Communicate and validate requirements with relevant stakeholders.
  • Develop and maintain reporting tools.
  • Perform data discovery, analysis and modeling.
  • Collaborate with product managers on roadmap planning and workforce optimization.

Qualifications

  • Bachelor's Degree or higher in Information Technology/Cyber.
  • Great analytical, critical thinking and problem-solving abilities.
  • Superior presentation and negotiation skills.
  • Strong management and organizational skills.
  • Adaptable and capable of working in fast-paced environments.
  • Excellent written and verbal communication skills.
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Business Analyst • Suitland, MD, US

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