Mental Health Response Coordinator

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: .

Major Duties

Under general supervision, the Mental Health Response Coordinator responds to crisis referrals, providing timely interventions, assessing risk, and connecting individuals to appropriate care. Collaboration with campus departments and external community partners is essential, along with maintaining confidential records and adhering to HIPAA guidelines.

• Responds to referrals from campus community (administrators, faculty, staff) regarding individuals in distress.
• Provides crisis intervention in various locations on- and off-campus that is both culturally responsive and utilizes trauma-informed practices.
• Assesses the nature of the crisis, safety concerns, and level of risk.
• Supports individuals in accessing and connecting to resources and the appropriate level of care.
• Maintains highly confidential files following current campus, CSU, state, and federal guidelines.
• Performs other duties as assigned.

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Qualifications

• Equivalent to graduation from a four-year college or university in a related field. Upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job-related, is preferred.
• Equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.
• A Master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience.

Knowledge, Skills, & Abilities

• Demonstrated knowledge of crisis intervention strategies, trauma-informed care practices, and mental health case management.
• Ability to assess crisis situations accurately, recognizing safety concerns, risk levels, and appropriate response measures. Ability to effectively collaborate and coordinate with multidisciplinary teams, including campus community partners and emergency response personnel.
• Skilled in facilitating connections for individuals in crisis to essential resources and care, ensuring community safety and well-being.
• Proficiency in maintaining confidential records in compliance with campus, CSU, state, and federal guidelines, particularly HIPAA.

Pay, Benefits, & Work Schedule

• The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more.
• Classification: 3086 / SSP IV / Grade 1
• The anticipated HIRING RANGE: $ 6320- $ 6615 per month, dependent upon qualifications and experience. The salary range for this classification is: $ 6320 - $ 9014 per month.
• HOURS: Full Time; 40 hours per week; Monday through Friday; working hours: 11am - 8 pm.
• This is a Regular position with a one-year probationary period.

General Information

• Applications received through February 24, 2026, will be considered in the initial review and review of applications will continue until the position is filled.
• This position is sensitive as designated by the CSU. The selected candidate must pass a fingerprint clearance (LiveScan).
• A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.
• Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• Please note: California State University, Northridge (CSUN) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.
• Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link:
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the . Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination based on Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is outlined in the . Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Talent Acquisition at 818-677-2101.

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