Talent.com
Senior Manager, Customer Operations

Senior Manager, Customer Operations

VirtualVocationsBeaumont, Texas, United States
3 days ago
Job type
  • Full-time
Job description

A company is looking for a Senior Manager, Customer Operations (Inbound Virtual Contact Center).

Key Responsibilities

Build and sustain a high-performance culture through goal setting and accountability

Enhance agent performance via structured coaching and consistent feedback

Oversee daily operations of sales and service teams, aligning priorities with strategic goals

Required Qualifications

3+ years of experience managing a team of inbound contact center agents

Proven ability to manage through team leads or supervisors

Experience using data to identify issues and implement changes

Track record of driving performance by managing inputs effectively

Comfortable working with both onshore and offshore teams in a tech-forward environment

Create a job alert for this search

Operation Manager • Beaumont, Texas, United States

Related jobs
  • Promoted
  • New!
Business Development Director, Perks and Benefits Starting Day One

Business Development Director, Perks and Benefits Starting Day One

Encompass HealthPinehurst, Texas, US
Full-time +2
Business Development Director Career Opportunity.Ensure you read the information regarding this opportunity thoroughly before making an application. Acknowledged and Appreciated for your expertise i...Show moreLast updated: 13 hours ago
  • Promoted
  • New!
Business Development Director, Acknowledged and Appreciated for your expertise in Business Development

Business Development Director, Acknowledged and Appreciated for your expertise in Business Development

Encompass HealthPinehurst, Texas, US
Full-time +2
Business Development Director Career Opportunity.Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required...Show moreLast updated: 13 hours ago
  • Promoted
Bilingual Customer Service Specialist (Spanish)

Bilingual Customer Service Specialist (Spanish)

The Sherwin-Williams CompanyOrange, TX, United States
Full-time
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.Sto...Show moreLast updated: 2 days ago
  • Promoted
Work From Home

Work From Home

Kelly ServicesEvadale, TX
Remote
Full-time
Work From Home roles at Kelly Services cover various positions that support the company's operations remotely.Responsibilities and qualifications will vary depending on the specific role.Complete t...Show moreLast updated: 1 day ago
  • Promoted
Online Survey Taker. Earn up to $25 per survey. - Remote

Online Survey Taker. Earn up to $25 per survey. - Remote

Earn HausStowell, Texas, US
Remote
Full-time +1
We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show moreLast updated: 30+ days ago
  • Promoted
Customer Accounts Manager

Customer Accounts Manager

AaronsBeaumont, TX, US
Full-time
The salary range for this role is $14.This position is also eligible for incentive pay based on performance.Aaron's Customer Account Managers drive the success of our stores by leading the customer...Show moreLast updated: 3 days ago
  • Promoted
  • New!
Business Development Director Career Opportunity

Business Development Director Career Opportunity

Encompass HealthPinehurst, Texas, US
Full-time +2
Business Development Director Career Opportunity.Ensure you read the information regarding this opportunity thoroughly before making an application. Acknowledged and Appreciated for your expertise i...Show moreLast updated: 13 hours ago
  • Promoted
Customer Accounts Manager

Customer Accounts Manager

USA JobsBeaumont, TX, US
Full-time
The salary range for this role is $14.This position is also eligible for incentive pay based on performance.Aaron's Customer Account Managers drive the success of our stores by leading the customer...Show moreLast updated: 1 day ago
  • Promoted
Operations Manager - Stores

Operations Manager - Stores

MichaelsBeaumont, TX, US
Full-time +1
Lead the operational processes to deliver sales and profits while protecting our assets.Provide a well merchandised and well in-stock store by leading and supporting inventory management processes....Show moreLast updated: 30+ days ago
  • Promoted
Shopper Team Member

Shopper Team Member

AmazonStarks, LA
Full-time
Job Title : Shopper Team Member Employer : Amazon.As a Shopper Team Member at Amazon, you will be responsible for shopping and preparing customer orders for delivery. You will use your knowledge of th...Show moreLast updated: 1 day ago
  • Promoted
Work From Home

Work From Home

AmazonEvadale, TX
Remote
Full-time
Job Title : Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You ...Show moreLast updated: 1 day ago
  • Promoted
HR Manager

HR Manager

WestRockEvadale, TX, US
Full-time
Smurfit Westrock (NYSE : SW) is a global leader in sustainable paper and packaging solutions.We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a sh...Show moreLast updated: 18 days ago
  • Promoted
Operations Shift Superintendent

Operations Shift Superintendent

Golden PassSabine Pass, TX, US
Full-time
Operations Shift Superintendent.Golden Pass LNG, a joint venture of Qatar Energy & ExxonMobil, has an exciting opportunity for Operations Shift Superintendent at our Sabine Pass, TX location (appro...Show moreLast updated: 30+ days ago
  • Promoted
Travel Rad Tech - $1881.72 / Week

Travel Rad Tech - $1881.72 / Week

Medical SolutionsWinnie, TX, US
Full-time
Medical Solutions is seeking an experienced Rad Tech for an exciting Travel Allied job in Winnie, TX.Shift : 3x12 hr nights Start Date : ASAP Duration : 13 weeks Pay : $1881. A facility in Winnie, TX is...Show moreLast updated: 30+ days ago
  • Promoted
Survey Taker : Earn up to $25 per survey (Remote)

Survey Taker : Earn up to $25 per survey (Remote)

Earn HausOrange, TX, United States
Remote
Full-time +1
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion. You will help influence brand decisions on se...Show moreLast updated: 30+ days ago
  • Promoted
Work From Home

Work From Home

Remote JobsEvadale, TX
Remote
Full-time
Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...Show moreLast updated: 1 day ago
  • Promoted
Customer Service Associate I

Customer Service Associate I

Family DollarWinnie, TX, US
Full-time
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago
  • Promoted
Regional Disaster Action Team Manager

Regional Disaster Action Team Manager

American Red CrossOrange, TX, United States
Full-time
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spi...Show moreLast updated: 3 days ago
  • Promoted
  • New!
Business Development Director, The Encompass Health Way (Pinehurst)

Business Development Director, The Encompass Health Way (Pinehurst)

Encompass HealthPinehurst, Texas, US
Full-time +1
Business Development Director Career Opportunity.Acknowledged and Appreciated for your expertise in Business Development. Are you an experienced Business Development Director that is ready ...Show moreLast updated: 11 hours ago
  • Promoted
  • New!
Business Development Director, The Encompass Health Way

Business Development Director, The Encompass Health Way

Encompass HealthPinehurst, Texas, US
Full-time +1
Business Development Director Career Opportunity.Make sure to apply with all the requested information, as laid out in the job overview below. Acknowledged and Appreciated for your expertise in Busi...Show moreLast updated: 13 hours ago