French Speaking Customer Service for Retail industry

French Speaking Customer Service Role In Retail

Patrique Mercier Recruitment, the leading agency for candidates seeking jobs in their native language across various countries, is excited to announce an opening for a French Speaking Customer Service role in the Retail industry. Our agency specializes in connecting talented individuals with opportunities in social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We take pride in our recruitment process that meticulously matches the best candidates with the right employers, ensuring both parties are satisfied. If you are passionate about providing exceptional customer service and speak fluent French, this is the perfect opportunity for you to join a dynamic team in a thriving retail environment. At Patrique Mercier Recruitment, we strive to help you find your dream job abroad and support you every step of the way. This position calls for a motivated individual who will engage customers, address their inquiries, and foster an excellent shopping experience. Join us to take the next step in your career while utilizing your language skills in a multicultural setting.

Responsibilities

• Deliver exceptional customer service to French-speaking clients in the retail sector.
• Assist customers with inquiries regarding products, orders, and services via multiple channels (phone, email, chat).
• Resolve customer complaints and issues in a timely and effective manner, ensuring customer satisfaction.
• Manage customer accounts and maintain accurate records of interactions and transactions.
• Provide detailed product information and recommendations to customers based on their needs.
• Collaborate with team members to improve service delivery and customer support processes.
• Follow up with customers to ensure their queries are resolved and they are satisfied with the service provided.