Deal Management Analyst

RingCentral is a $2 Billion+ annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of customers.

RingSense AI is RingCentral's proprietary AI solution. It's designed to fit the business needs of customers, orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral applies to its core software solutions.

This role requires on-site presence at our office 4 days a week to support effective collaboration and teamwork.

We're currently looking for a Deal Management Analyst

To succeed in this role you must have experience in :

• Working closely with Sales Representatives offering expert support on products, guidance on processes and recommendations on deal structure to optimize profitability and customer experience.
• Tracking deal progress, managing approvals, and ensuring timely completion of all necessary steps.
• Managing escalations, addressing and resolving internal objections related to pricing and other commercial terms.
• Collaborating with the order management team, legal, finance and other internal departments to facilitate deal negotiations and ensure order fulfillment.
• Monitoring deal cycle time, average deal size, and other key performance indicators (KPIs) to identify areas for improvement.

Desired Qualifications :

What we offer :

Well-coordinated professional team.

Cutting edge technologies, interesting and challenging tasks, dynamic project, great opportunities for self-realization, professional and career growth.

Additional Health and Life Insurance Package.

Employee Assistance Program.

25 vacation days.

200 BGN Digital Food Vouchers.

120 BGN Gross as part of the salary for Working Expenses Allowance

RingCentral's SMB Sales team gives small-to-medium-size businesses the game-changing mobility, connectivity, and collaboration solutions they need to compete and grow. RingCentral is the leading global cloud-based communications provider because it is not just selling solutions; it is changing the nature of communications.

RingCentral's work culture is the backbone of our success. And don't just take our word for it : we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line : RingCentral is committed to hiring and retaining great people because you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE : RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

By completing your application for this role, you :