Senior Revenue Operations Specialist - GA

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About Us

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR / HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution" headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary

The Senior Revenue Operations Specialist plays a critical role in supporting our SaaS organization by enabling business users and cross-functional teams through proactive support, training, and system enhancements that drive operational efficiency and strategic scalability. This position partners closely with stakeholders across Sales, Marketing, Service, and Finance to optimize Salesforce capabilities and ensure alignment with the fast-evolving needs of a SaaS business. As a key contributor to organizational effectiveness, the role manages and customizes core Salesforce applications including Sales Cloud, Service Cloud, CPQ, and Communities. It also maintains data integrity, streamlines processes, and supports release cycles. The ideal candidate is a self-motivated, solutions-oriented professional with a proven ability to troubleshoot and resolve complex logic challenges in a dynamic, tech-driven environment.

Essential Duties and Responsibilities

• Deliver daily end-user support, training, and proactive guidance to enhance Salesforce knowledge and adoption across teams.
• Troubleshoot system issues, build reports, optimize business processes, and maintain documentation and customizations.
• Partner with leadership to analyze business needs, define technical specifications, and configure systems to support custom applications and optimized processes.
• Manage project deliverables, collaborate with cross-functional teams, and research Salesforce solutions-including native features and managed packages-to meet strategic goals.
• Administer and customize Salesforce applications (Sales Cloud, Service Cloud, Knowledge and Community Applications), manage user access, automate business processes (utilizing flow), and deliver advanced reporting and dashboard support.
• Lead Salesforce CPQ initiatives by configuring and optimizing Contracts, Quotes, Orders, Products, Pricing, and related objects, applying best practices to meet evolving business requirements
• Data management including imports, cleansing, deduplication, and optimization, while enhancing Salesforce functionality and integrating it with internal and external systems.
• On rare occasion domestic travel may be required to attend team onsite meetings, customer events, industry conferences, and training sessions. This may include air travel, ground transportation (including cars, taxis, or rideshare services), and in some cases potential public transportation.

Marginal Functions

Knowledge, Skills, and Abilities

Education & Experience

Licenses and / or Certifications

Physical, Mental, & Communication Demands Physical Demands :

Mental Demands :

Communication Demands :

Active Listening : Understanding pain points from multiple departments to design effective solutions Environmental Conditions Primarily will be an indoor, office environment. May occasionally have moderate noise level from copiers, W2 or check printers, and coworkers. Will occasionally work in various additional environments, including industry conferences, customer events, and training sessions. This means adapting to different settings and conditions regularly. This role may involve extended periods of sitting during travel and meetings, as well as standing and walking during client visits and events. Disclaimer This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position.This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

This position is eligible for the following benefits :