Field Service Engineer

Job Title : Field Service Engineer

Job Description

As a Field Service Engineer, you will be responsible for the installation and verification of equipment during implementation projects, working under the guidance of the Service Engineering Manager. You will maintain effective communication with the Implementation Project Manager and the customer. Your role will include providing technical support for product transition to the service phase, performing preventive and corrective maintenance, and implementing assigned upgrades. You will also investigate service cases, proposing corrective, preventive, and improvement solutions for both hardware and software.

Responsibilities

Install and verify equipment during implementation projects.

Communicate effectively with the Implementation Project Manager and customers.

Provide technical support for product transition to the service phase.

Perform preventive and corrective maintenance of products post-release.

Execute assigned upgrades on equipment.

Investigate service cases and propose solutions for hardware and software improvements.

Essential Skills

Strong technical skills in electronics, electrical systems, robotics, vision systems, sensors, and basic pneumatics.

Good communication skills.

Additional Skills & Qualifications

Post-secondary Technical Education in Automation and Robotics, or equivalent.

Additional training and experience in electronics, mechanics, and maintenance.

Knowledge of Spanish is an asset.

Availability to travel.

Motivation for new technologies.

Good communication and management skills.

Proficiency in office software.

Familiarity with the medical / pharmacy industry is a plus.

Work Environment

This is a 100% remote role that will require 50% travel. Most sites are located in the Northeast / East coast, with additional sites in Texas, Seattle, and Vancouver (Canada). It is preferable for candidates to be based in the Northeast / East / South to facilitate easier travel.

Pay and Benefits

The pay range for this position is $40.00 - $48.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Nov 3, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.