Performance and Impact Manager

Overview

The Hub Performance and Impact Manager is responsible for supporting the operational health and strategic objectives of YouVersion's Global Hubs by interpreting data-driven insights that inform decision-making and continuous improvement. This role partners with internal teams to measure impact, execute tactical functions, and maintain robust Hub performance standards that drive excellence and alignment in Hub operations worldwide. The role operationally supports the team's direction, initiatives, and ministry efforts to achieve outcomes that further Life.Church's mission and reach people for Christ.

YouVersion was created by the local church in 2007 and remains a ministry of Life.Church today. At Life.Church, our mission is to lead people to become fully devoted followers of Christ. Our team is committed to reaching people worldwide through innovative technology. And YouVersion is one of the ways we get to do that. Life.Church is a multi-site Christian church meeting in the United States and globally at Life.Church Online.

We wholeheartedly believe a daily rhythm of seeking intimacy with God has the power to transform lives. That's why YouVersion creates biblically-based experiences that encourage and challenge people to seek God. We hope everyone in our community is on an active journey to become who God made them to be, abiding in Him, and drawing closer every day.

What You'll Do

• Identify and communicate trends, risks, and opportunities in Hub performance to guide regional and global decision-making.
• Develop, implement, and maintain standard processes to track Hub performance and market impact across all global regions.
• Collaborate with the YouVersion Data Team to translate business requirements to performance report design and help improve dashboards and tools that enable operational visibility for key stakeholders.
• Ensure accurate, timely delivery of weekly, monthly, quarterly, and annual reports tied to the YouVersion Transformation Funnel and Hub effectiveness.
• Partner with Hub Leaders and YouVersion Team Leaders to analyze performance data and assess progress toward goals.
• Facilitate quarterly ministry reviews and annual operational audits to evaluate Hub alignment with YouVersion's strategic objectives.
• Gather business requirements from Hub and YouVersion leaders and collaborate with the Data Management team to generate analytics that support new market exploration and baseline performance tracking.
• Recommend data-informed improvements to enhance Hub performance and execution based on field insights and trend analysis.
• Serve as a key liaison between Hub operations and cross-functional departments (Partnerships, Content, Marketing, Finance, IT, and Data Management) to ensure accuracy and collaboration.
• Execute strategic initiatives and delegated projects from the Director of Hub Operations to advance organizational impact.

Skills Needed to Succeed

Benefits We Offer

Our Beliefs, Culture, and Commitment to Diversity

At Life.Church, every staff member, and intern is a minister and is expected to engage in the church's ministry fully. We consider ministry readiness and an individual's capacity to represent Life.Church's beliefs as a minister during the selection process for all staff and intern positions. An essential function within every position held by a staff member or intern at Life.Church is to uphold and represent the beliefs of Life.Church. Learn more about what we believe at Life.Church.

While we unite around our mission, we know unity doesn't mean uniformity. Our calling is too great, and our mission is too important not to be intentional about strengthening our team through diversity. We know that diverse perspectives in race, ethnicity, background, age, and gender are essential to reaching the world for Christ. To learn more about how we strengthen our team through diversity, visit our careers page.

All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only.

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