Job Overview
Join Lowe's as a Full Time Sales Associate in the Windows & Walls department. As a Customer Service Associate, you will combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's.
Your Impact at Lowe's
As a Customer Service Associate, you will help customers solve their home improvement challenges.
How We Support You
Lowe's offers multiple top-tier health insurance options, educational opportunities, a company-matching 401(k), and a 10% Associate Discount.
- Make your well-being a priority with multiple top-tier health insurance options.
- Explore educational opportunities with Lowe's tuition assistance program.
- Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.
- Gain extra savings with a 10% Associate Discount.
- Learn new trade skills with our Track to the Trades program.
Your Day at Lowe's
As a Customer Service Associate, you will welcome customers, help them find products, and ensure all customer needs are met. You will work in one of the following departments : Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.
Key Responsibilities
Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.Assist customers with locating and handling merchandiseDown stock merchandise by looking for empty areas on shelves and replenishing suppliesProcess orders and deliveries accurately so customers receive merchandise as expected and on timeCross-functionally train in other areas of the store to help deliver the best customer servicePrepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)Guide customers through shopping or checkoutComplete other duties as assignedMinimum Qualifications
6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information6 Months Experience using common retail technology, such as smart phones and tabletsReading, writing, and performing basic arithmetic (addition and subtraction)Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job dutiesMinimally lift 25lbs unassisted or over 25lbs with or without an accommodationPreferred Qualifications
6 months of Retail and / or customer service experienceBi-lingual skillsCertification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber / building materials)Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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