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Customer Representative - Healthcare Support

Customer Representative - Healthcare Support

Disabled Veteran SolutionsErie, PA, USA
1 day ago
Job type
  • Full-time
  • Quick Apply
Job description

🚗 Ready to Drive Change? Hello, superstar! 🌟 Disabled Veteran Solutions (DVS) is looking for a compassionate and detail-oriented Customer Representative to join our Customer Service Division. At DVS, you're not just answering phones - you're helping people get to the care they need. 🏥

🎯 The Mission As a Customer Representative, you'll assist 30-50 callers daily, helping them manage their healthcare. You're doing all the things, changing doctors, ordering new cards, helping to schedule appointments, and just generally being their health insurance wizard.

📋 The Details

  • 🛑 You MUST reside in PA or OH , those are the only two states we are currently hiring from. (Live else where? Check out our other job listings)
  • 🕘 Full-time position, Monday through Friday
  • ⏰ 8-hour shifts between 8 : 00 a.m. and 5 : 00 p.m. EST
  • 🧠 2-week orientation to get you fully prepared
  • 💵 Starting wage : $17 / hour

🛠️ Your Secret Weapons

  • 👂 Excellent listening skills and a calm, helpful demeanor
  • 🤹‍♀️ Ability to multitask and stay organized
  • 💖 A genuine desire to help others
  • 🎒 Your Arsenal

  • 🎓 High school diploma (bonus points for additional education!)
  • 📞 At least 1 year of customer service experience
  • 💻 Comfortable using web-based systems and tools
  • 🧾 Detail-oriented with strong follow-through
  • 🌟 Why DVS?

  • 💰 Competitive pay and benefits
  • 🪖 Veteran-owned, nationally recognized company
  • 📈 Real opportunities for growth and development
  • 🤝 Inclusive, mission-driven team culture
  • What are you waiting for?

    If you're ready for a mission that matters... Let's do this! 💥

    Starts : November 5, 2025 Training : 8 : 30 a.m. - 4 : 00 p.m. (2 weeks) Regular Schedule : 8 : 00 am-4 : 30 pm or 8 : 30 am-5 : 00 pm., Monday through Friday All times are Eastern Standard

    A pre-employment drug screening and criminal background check are required prior to employment.

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    Customer Support Representative • Erie, PA, USA