Phlebotomist III Site Lead

Overview

More : Compassion. Discover a team that puts patients first. At Quest, phlebotomists apply their expertise and our cutting-edge technology to deliver quality patient care in a safe and supportive environment. No matter your level or experience, every day is a chance to grow, contribute, and learn all while carrying out meaningful work that makes a positive impact on our business. Here, you can begin a life-long career for an organization that spans across the nation. It really is a chance to collaborate with passionate, smart team members and blaze a career trail that reflects your unique abilities.

The people that I work with is what keeps me here. We all work together as a team, and you dont find that at most places. Also, helping people is what keeps me here because we have a big impact on their health.

At a glance

At Quest, phlebotomists apply their expertise and our cutting-edge technology to deliver quality patient care in a safe and supportive environment. No matter your level or experience, every day is a chance to grow, contribute, and learnall while carrying out meaningful work that makes a positive impact on our business. Here, you can begin a life-long career for an organization that spans across the nation. It really is a chance to collaborate with passionate, smart team members and blaze a career trail that reflects your unique abilities.

Success profile

What makes a successful candidate? See if you have what it takes.

• Adaptable
• Detail-oriented

See how your career can grow

At Quest, we understand our combined ideas and passions are keys to our successand to promoting a healthier world. Thats why we prioritize collaboration and professional development, so we can grow and succeed collectively and as individuals. From applying your existing skills and developing new ones to on-the-job training, mentorship, and the guidance you need to thrive at the forefront of the healthcare industry, its no wonder phlebotomists have long-term, rewarding career paths here. Here is just one example of a career path you can take.

Patient Services Group Lead or Trainer

Additional Advancement Opportunities

Category Phlebotomy Location Wallingford Center, Connecticut Job function Operations Job family Patient Services

Shift Day Employee type Regular Full-Time Work mode On-site

Job Description

Represents the face of our company to patients who come to Quest Diagnostics, both as part of their health routine or for insights into life-defining health decisions. The PSR III Site Lead draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR III Site Lead has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR III Site Lead will direct daily activity at a Patient Service Center (PSC) or In-Office Phlebotomy (IOP) and leads more than one PSR on site. The PSR III Site Lead can provide coverage at multiple locations for multiple roles. The PSR III Site Lead must ensure that daily activities of the Patient Service Center / Mobile / Long Term Care / In-Office Phlebotomy are completed accurately and on time. The PSR III Site Lead demonstrates Quest Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to work and direct daily activity in a doctor's office, a patient service center, in a house call environment, long-term care or as business needs dictate. Must be able to step in for a PSR II and lead one or more PSR on site. Will be required to act as a coach, mentor, instructor, resource advisor for new employees and provide effective onboarding services to new clients. They will also act as point of contact to staff on-site and provide regular input to the group lead or supervisor. The PSR III Site Lead may also focus on working with customers who have a high complexity and / or volume practice with a specialized focus requiring outstanding phlebotomy skills. In addition, these practices require a higher level of customer-facing skills including; verbal and written communications, problem-solving, and collaboration with multiple functions, such as Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics due to their specialty and / or complex test orders. The PSR III Site Lead must be capable of handling multiple priorities in a high-volume setting.

Pay Range : $23.44 - $25.90 / hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information : We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include :

Category Phlebotomy Location Wallingford Center, Connecticut Job function Operations Job family Patient Services Shift Day Employee type Regular Full-Time Work mode On-site

Responsibilities

Qualifications

Required Work Experience :

Preferred Work Experience :

Physical and Mental Requirements :

Knowledge :

Skills :

Education : High School Diploma or Equivalent (Required).

License / Certifications : Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana).

Equal Opportunity Employer : Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.

Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.

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