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Logistics Coordinator

Logistics Coordinator

LanceSoftCharlotte, NC, US
16 days ago
Job type
  • Full-time
Job description

Logistics Coordinator

Charlotte North Carolina 28216

Shift Timing : 8 : 00 : 00 AM - 5 : 00 : 00 PM, Monday - Friday

Pay Rate : $25.00 / hr. - $28.00 / hr.

JD :

  • This position will be responsible for communicating shipment status and shipment accessorial changes between the Client Logistics Team, Client Plant Shipping Leads, and Client Carrier Partners.
  • The role will also support other Logistics Team functions including, but not limited to, requesting and organizing spot quotes, updating TMS database, working with specific Client critical customers, training new carrier representatives on the freight audit process, and auditing carrier invoices within the TMS system.

Main Responsibilities and Accountabilities :

  • The role will include, but not limited to, sourcing truckload capacity, requesting and organizing spot quotes, load tracking and tracing, manipulating information in the TMS, seeking information from carriers, responding to plant personnel and buyers, training new carrier representatives on use of the TMS, and working within the TMS to update, change, and resolve shipment and carrier issues.
  • Review suspended carrier invoices and provide resolution and approval to carrier partners. Review detention and other accessorial charge requests and get authorization from key Client stakeholders. Provide payment status to carrier's and give feedback on aging invoices and aging reports.
  • Maintain TMS database integrity; customer & supplier addresses, plant and customer contact information, accurate data entry, resolve errors, load updates, support rate and carrier management within the TMS and other administrative functions within the TMS.
  • Facilitate resolution of scheduling and shipment conflicts between Client plants, vendors, carriers and customers. Answer questions from Client facilities and partner carriers.
  • Communicate with the Logistics Team and direct Managers daily to escalate issues; loads requiring recovery, spot quote shipments, critical or urgent issues on shipments or site needs, etc.
  • Track & trace shipments, manage and report on various measurables in the TMS including, but not limited to carrier tender rejections, late delivery and pick-up, late delivery reason codes, load updates from carriers, critical customer lists, and others as needed.
  • Manage and report on various, measurable data points in the TMS including, but not limited to : carrier tender rejections, late delivery and pick-up, late delivery reason codes, load updates from carriers, critical customer lists, and others as needed.
  • Communicate weekly Fuel Surcharge updates. Monitor freight invoices for fuel cost discrepancies and research as needed.
  • Provide TMS training to new Client carriers and site users; develop and maintain SOP's that pertain to TMS training; assist in TMS implementation

    • Minimum Qualifications and Experience Requirements

  • Associates degree; or 4 years post-high school work experience
  • Intermediate analytical skills / experience.
  • Minimum 2 years business analytics experience.
  • Minimum 2 years freight audit experience
  • Minimum 2 years of customer service experience
  • Minimum 2 years of Transportation or Load Planning experience
  • Intermediate skill level with MS Office; required Excel and Word
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    Logistic Coordinator • Charlotte, NC, US