Part Time Patient Access Representative - Sumner Station

Patient Access Representative Sumner Station Emergency Department

This position is part time (5 : 30pm to 9 : 30pm).

Highpoint Health Sumner with Ascension Saint Thomas is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Patient Access Representative joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How you'll contribute

A Patient Access Representative who excels in this role :

• Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions.
• Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
• Distributes and explains forms, documents, and educational handouts to patients or family members.
• Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.
• Communicates with admitting physician's office, nursing unit staff, and / or other appropriate personnel regarding admission to exchange necessary information and determine placement.
• Maintains current knowledge of all rules and regulations governing third party admissions / registrations and pre-certification requirements
• Verifies insurance eligibility and creates estimates based on services rendered, including co-pays, deductibles and out-of-pocket amounts.
• Verifies precertification / authorization on file matches test / procedure / services being performed.
• Maintains an acceptable registration error rate & collections goal.

What we're looking for

EEOC Statement

Highpoint Health Sumner with Ascension Saint Thomas is an Equal Opportunity Employer. Highpoint Health Sumner with Ascension Saint Thomas is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.